Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Change denominators to track funnel-conversions better

We want to measure conversion of different steps in our funnel, including offline events based on prior conversion steps and not always based on visitors. in our case: We do create leads on our landingpages which we then call on the phone. for som...
almost 2 years ago in Experimentation Analytics 1 Planned

Filter results by event tags

We often run into this: When evaluating experiments we need to segment users / events that occured under certain conditions. User attributes don't suffice as often the tags we are looking for change during a session. So we would like to be able to...
over 2 years ago in Experimentation Analytics 0 Planned

Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
10 months ago in Content Marketing / DAM/Library 0 Planned

Blocks in context of pages

I want blocks to behave as if they were part of the page, rather than separate entities. Primarily on the approval step.
about 5 years ago in Content Management / Editing 0 Planned

Add confidence interval (and possibly stat sig value) to the Summary on the Results Page

Currently, the Summary on the Results Page only contains the metrics' "Improvement" value. This value is highlighted in green if Statistical Significance is reached. However, the Confidence Interval is not contained in the Summary. This may lead t...
7 months ago in Experimentation Analytics 0 Planned

Support geo-point and geo-search

The Graph should support the geo-point type that consists of coordinates. Then I want to query with this field type with the following new operators only for the geo-point type: distance and boundingBox. I also want to sort the results by distance...
over 1 year ago in Optimizely Graph 0 Planned

Product Feedback: "?" Bubble in the way

The little question mark bubble in the bottom right hand corner blocks the revisions in the markup area of the content section and you can't get rid of it. Can it be changed that you can x that out so it's not it the way of reading the changes?
about 1 year ago in Content Marketing / Settings + Configuration 1 Planned

Account switcher should stay on same page

We have many Personalization clients that have multiple accounts in Personalization Portal, to manage their different shops/country-&languages-sites. Unfortunately it has become a pain to make changes across multiple accounts with the new layo...
almost 4 years ago in Product Recommendations / Portal 1 Planned

Modify the header "Improvement" in Results page into "Change" or another name.

The header "Improvement" (the relative difference of conversions between original and variation) in the Results Page can be confusing in some situations, for example when comparing original/variation regarding bounce rate, as "Improvement" seems t...
over 1 year ago in Experimentation Analytics / Other 1 Planned

Confirmation When Archiving Flag

Is it possible to have a confirmation box, or at least the option of enforcing one, when archiving/deleting a flag? I noticed that flags can easily be archived by mistake, and can be a breaking experience on the website.
5 months ago in Feature Experimentation / Feature Flagging Workflows 0 Planned