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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
2 months ago in DXP Cloud Platform 0 Future consideration

Support .NET 8 Blazor SSR and Razor components as templates for pages and blocks

From .NET 8 Preview 3 we see a lot of the upcoming new third Blazor mode: Blazor SSR https://github.com/dotnet/aspnetcore/tree/main/src/Components/Samples/BlazorUnitedApp https://devblogs.microsoft.com/dotnet/asp-net-core-updates-in-dotnet-8-previ...
about 1 year ago in Content Management / Technical 1 Future consideration

Clearing a single URL from the CDN cache

We would like the ability to clear a single URL in the CDN cache. When images and documents are replaced in globalassets it takes up to 12 hours until the correct file is available. While a work around of clearing all the cache is available, that ...
over 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 9 Future consideration

One-click cleanup for obsolete Audiences/Events/Experiments

The GUI tends to get cluttered (at the same time blowing up the datafile). It would be great to have an option to automatically archive elements that are beyond a certain threshhold - such as experiments that are stopped for +6 months, Audiences/a...
4 months ago in Feature Experimentation / Project / Account Configuration / Settings 2 Future consideration

Dark mode theme

The CMS UI is mostly white, which can be straining on the eyes. I'm convinced that adding the option to switch to a dark themed interface would be greatly appreciated by a lot of users. The option could also be automatically configured based on br...
over 2 years ago in Content Management / Editing 3 Future consideration

Taxonomy Hierarchy

Our taxonomy is very big - some labels could have thousands of options. We'd like a better way to organize it, as there is a hierarchy to the way things fit into verticals, product lines, products, etc. We want to ensure users only see relevant va...
over 1 year ago in Content Marketing / Settings + Configuration 1 Future consideration

Add Labels to Timeline View

We would like to add labels to the bars in timeline view similar to how Microsoft Projects does it. The labels would include owners or the title of the campaign/task. This would help the team see a quick overview of what everyone is working on wit...
7 months ago in Content Marketing / Plan 0 Future consideration

Rename Platform Objects

We'd like the ability to rename things like campaigns -> programs, tasks -> projects, etc. We spend a lot of time teaching new users to "decode" the platform language, and it makes it harder to drive adoption. Renaming these objecsts to use ...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

PaasPortal feature to enable site maintenance mode

A control/button in the Paasportal to set the site into maintenance mode. Currently we can only enable maintenance mode with a deployment - which we might not want to do.
almost 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

add filter option in the "List Experiments" endpoint

Vistaprint: Add support for filtering "archived" in the List Experiments endpoint. we already have to paginate to get all active experiments even though we only have less than 10 active, I can see this being a problem as time goes on."
almost 2 years ago in Feature Experimentation / APIs 3 Future consideration