Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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PIM

Showing 25 of 963

Logo/Icon for Documents

Instead of the current default icon used for documents (a paper with an exclamation), there should be the option to add an icon or have it automatically generate based on the file type - like a PDF icon for PDF documents.
4 months ago in PIM 3 Planned

Delete Categories in Bulk

It would be useful and efficient to delete categories in bulk. This functionality should also automatically unassign products from the categories.
5 months ago in PIM 1 Planned

PIM should allow for Automated Exports to various systems (Automated CSV, TXT, Excel)

The PIM system should allow Users to schedule exports of data to other places than Optimizely B2B Commerce. There should be options to schedule the jobs from within the PIM so data can go to other web systems. It would be up to those other systems...
7 months ago in PIM 1 Gathering interest

Add Product Title to Category Export Template

I was wondering if it would be possible to add Product Title to the Category Export Template. Right now, it does include Product Number, but it would also be nice to be able to see what the description of that product is.
7 months ago in PIM 1 Gathering interest

Retry / Retry in middle of Refresh published products

Hi, We have found that the refresh published products job fails quite often (usually timeout, index error which gets fixed by rerun, or url segment already taken). Allow this job to retry from the point it stopped rather than having to go through ...
8 months ago in PIM 2 Future consideration

Properties not logically ordered on product page

In PIM, when looking at the product, the property groups and properties appear to be ordered by reverse create date, or something wierd like that. It's not alphabetical either, so not sure what its sorting by. Regardless, you have to scroll down a...
8 months ago in PIM 2 Already exists

Refresh Published Products Job Batching

From my experience with one of our clients, the PIM: Refresh Published Products job regularly has an issue at some point while pulling in 100k+ products. When it does die at some point during that pull, its extremely frustrating to invest another ...
10 months ago in PIM 5 Gathering interest

Display the "mapped to commerce" field values for system properties

The system properties aren't showing the "mapped to commerce" values -- specifically product number, product title, url segment, deactivate on. It's frustrating not being able to click them or view what it is mapped to. It makes it appear like the...
almost 2 years ago in PIM 2 Gathering interest

Unable to add pre-existing users to tenant

If a user is added to a PIM tenant, then it should be possible to add the same user to another tenant without contacting Optimizely Support.
11 months ago in PIM 1 Will not consider

Identify Product Changes

Identify changes for a product that is resubmitted for approval after it has been initially published. This would allow the approver to be aware of the changes to determine whether they should be published to the live site.
about 2 years ago in PIM 0 Gathering interest