Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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CMP - Tasks - adding Task Template clears the hosting campaign

Hi Team, thank you for enabling to choose a Task Template also for the existing Tasks - great to see to are further refining and evolving this super helpful feature. Here we have observed a bit unexpected behaviour when choosing a Task Template in...
22 days ago in Content Marketing / Tasks, Campaigns, and Events 0

Change logs for templates and workflows

We would like to have a change log of when briefs were edited. At a minimum, we'd like to see who made the change and when. Ideally, we'd also be able to see what was changed. This would apply to all types of templates (campaign, task, etc.) and w...
about 1 month ago in Content Marketing / Tasks, Campaigns, and Events 0

Have a “completed date” in workflow instead of the due date disappearing

When we need to run a report of when tasks have been completed or look in the project page of when a task was completed, it’s missing. Even if I click into the task, there is nothing. We would like to keep a "completed" date in the workflow step.
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0

PTO, OOO, Holidays, etc. in Calendar (Business Calendar)

We would like the ability to set out-of-office, PTO, holidays, and company-wide meetings in the platform. This would be used any time someone is unavailable for task assignment, @mentioning, etc. We would like to block assignment of work and/or se...
about 2 years ago in Content Marketing / Miscellaneous 2 Future consideration

Need ability to see calendar view of projects based on specific step in workflow

As a Creative Director and Project Manager, I need the ability to see all of my organization's upcoming projects based on a single universal workflow step from a task before that step is being worked on. This will help me get an editorial calendar...
10 months ago in Content Marketing / Plan 2

Email notification customization

We would like to be able to customize the information sent out in Welcome notification emails. he important information does not show up until the end of the subject and it would be quicker for someone to understand the action that needs to be tak...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0

There isn’t any visual hierarchy in the workflow -- we would like to color code

There isn’t any visual hierarchy in the workflow. You have to open up a task to see if there is a sub-task to get any kind of hierarchy. If tasks were color colored, or something else it would be easier to read and understand what it what. It’s mo...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0

We would like to disable the time a step is due in a task

All of our task steps are due EOD. It is very time consuming to have to set each step in each task to that time. We would like to be able to either turn off all times due, and only have a date, or set all times to a default time.
7 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Plan Module Board View - allow sorting of individual columns

In the plan module, when using the board view, the cards in a given column are sorted somehow, but it is unclear how. I can manually change the sort, but that is only for me, not other users. There needs to be a way to control the sort of these co...
3 months ago in Content Marketing / Plan 0

Exporting milestone due dates into an excel spreadsheet (not time)

There is no easy way to export milestone due dates without the time attached to it. It makes it incredibly hard to quickly customize the spreadsheet to the users needs. There is no way to export a report of all projects by milestone dates. When fi...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 0