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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Have a “completed date” in workflow instead of the due date disappearing

When we need to run a report of when tasks have been completed or look in the project page of when a task was completed, it’s missing. Even if I click into the task, there is nothing. We would like to keep a "completed" date in the workflow step.

Drag-and-drop feature for tasks to be moved around in the plan module

As CMP campaigns evolve, sub-campaigns, milestones and tasks often need to be moved to better show the relationships between them. In plan view, it is a manual job currently to move tasks, as each task has to be opened and edited based on where/wh...

Easy migration of templates/fields from one instance to another

We would like to have a possibility to easily migrate templates and/or fields created in one instance (e.g., test instance) to production instance. This would allow us to save a lot of time that is now spent on recreating a setup in prod that is a...
about 2 months ago in Content Marketing / Miscellaneous 0

We would like to disable the time a step is due in a task

All of our task steps are due EOD. It is very time consuming to have to set each step in each task to that time. We would like to be able to either turn off all times due, and only have a date, or set all times to a default time.

Email notification customization

We would like to be able to customize the information sent out in Welcome notification emails. he important information does not show up until the end of the subject and it would be quicker for someone to understand the action that needs to be tak...

There isn’t any visual hierarchy in the workflow -- we would like to color code

There isn’t any visual hierarchy in the workflow. You have to open up a task to see if there is a sub-task to get any kind of hierarchy. If tasks were color colored, or something else it would be easier to read and understand what it what. It’s mo...

The platform should automatically recognise file formats rather than me assigning them when uploading.

As a content manager, i want to upload a PNG asset without having to specifically having to pick the "PNG" item from the field list. It would make using the filters much easier to use and then yield actual results from a search.t The image in step...
about 1 month ago in Content Marketing / DAM/Library 1

Taxonomy Hierarchy

Our taxonomy is very big - some labels could have thousands of options. We'd like a better way to organize it, as there is a hierarchy to the way things fit into verticals, product lines, products, etc. We want to ensure users only see relevant va...
about 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Make event description field rich text

When hovering over an event in the calendar, a link should be visible and clickable for easy access. If the Event description field is changed to rich text it will be possible to add a link in the description.
2 months ago in Content Marketing / Plan 0

Add special days to calendar (not just holidays)

Possibility to add team specific 'special days' (not just holidays) to the calendar and be able to turn on/off the special days with a toggle (like used for activity types). If the special days always are shown the view might get to cluttered.
2 months ago in Content Marketing / Plan 0