Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 135

Smoother deployments

As a customer I want minimal impact to my customer experience while deployment new applications with database changes. I'm prepared to switch my experience into a read-only mode experience.
about 6 years ago in DXP Cloud Platform / Code deployment 0 Shipped

Upload personalized attachments with sendtransactionmail endpoint

As a developer I want to trigger transactional emails with personalized attachments using a single REST API call. Right now personalized attachments can only be uploaded via HTTP API in a seperate call. It's inconvenient to implement 2 APIs and al...
over 3 years ago in Campaign 0 Shipped

Automatically Close Work Request

When we complete the tasks we've created from a work request, it would be great if that would also mark the work request itself as completed. Right now, we have to remember to go back to the request and manually mark it complete. If we forget (whi...
almost 2 years ago in Content Marketing / Requests 3 Shipped

CMS + CMP Publishing Integration

The publishing integration allows you to create, edit, approve, and schedule the publishing of CMS web content without needing to manually link content or switching between products. Planned functionality: Create Web Content in CMP Publish and Sch...
over 1 year ago in Content Marketing / Integrations 1 Shipped

On Hold Status

There are times when our team needs to reprioritize work quickly. That means we might be in the middle of one project, but need to temporarily pause on work to accommodate a new need. Adding an "on hold" task status would allow us to designate the...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Email Widget Editor - Add Sale Attributes for Preview

For a client setting up Email Product Recs widgets, one of the most common and most basic tasks is to set up rules for formatting UnitPrice and SalePrice for products that are on sale (reduced price). But the widget preview in style editor doesn't...
almost 3 years ago in Product Recommendations / Email Personalization / Portal 1 Shipped

Support for reCAPTCHA v3 in Episerver Forms

Our customer would like to use Googles reCAPTCHA v3 in order to protect against malicious form submissions. This does not seem to be a trivial task to implement. Episerver can help in one or more ways, like: Episerver implements a new "Form ...
about 4 years ago in Content Management / Forms 3 Shipped

webhooks for suppression events (unsubscribe / bounce)

Goals we receive response- & interaction-data within seconds we process suppression events (unsubscribe, spam-complaint, bounces) close to real-time we replace existing response export-jobs as currently used for closed loop interface (kms) as ...
almost 4 years ago in Campaign 2 Shipped

Ensure deliverability via API

As an email marketer, I want to ensure the best deliverability. A key factor is that images are on the sending domain and a text version is provided. We need a way to make this possible not only manually but via the API.
about 4 years ago in Campaign 1 Shipped

Ability to backup Synonyms

I am writing to bring to your attention a recent incident we experienced with the Find that resulted in the loss of the synonyms file. Unfortunately, we had to recreate this file manually, which was both time-consuming and prone to errors. Given t...
8 months ago in Search & Navigation 4 Shipped