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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Version Conflict Between CMS and Commerce Latest Packages with TinyMCE Version (4.8.0/4.7.2)

I'm running into a version conflict when trying to upgrade to the latest versions. CMS 12.31.2 references TinyMCE 4.8.0, but Commerce 14.29.0 requires 4.7.2, which causes the package restore to fail, while we can directly reference the dependency ...
3 months ago in Customized Commerce / Technical 1

Upload Option in Promotions

When adding a promotion, you need to do so one at a time. If a template and the ability to import were available it could be a huge time savings.
6 months ago in Admin Center 0

Asset Picker recognise historical search filters / folders uploaded from

At the moment, we are selecting a large volume of assets from the same folder using the same field by having to apply the filter each time an asset needs to be uploaded to the CMS. As there is no historical search functionality in the DAM search w...
8 months ago in Content Marketing / DAM/Library 0

Move "My Assignments" to the homepae

The current homepage does not show priorities or make it easy to see what work is due soon or overdue, we have to rely on the "my assignments" section. It would be very helpful to have this view on the homepage as a tab.
about 1 year ago in Content Management / Content Manager 0

Imports - Keep Current Status If No Change

When importing updates from external systems such as ERP, the entire catalog is usually included in the file, even if most records have no changes. Currently, when importing a record with no changes, the status is automatically changed from publis...
8 months ago in PIM 1

Request for limited support regarding Azure Storage Queue hosted by DXP

We have a solution that is live now with a large customer and multiple integrations. Storage Queue is being leveraged to elevate the delays of processing data into Opti. We noticed we don't have access to delete or update the queues (though we wer...
about 2 years ago in DXP Cloud Platform / Data management 0 Future consideration

Improve user experience for editors when switching from one site to another

At the moment, when a logged in editor switches from one site (Site A) to another (Site B), where she/he has access to, the user is forced to re-log-in to Site B, and the entire CMS is re-loaded, which takes a long time. The current user experienc...
over 2 years ago in Content Management / Multi-site 0 Investigating

GraphQL do not include Description field, though it exist in the CMP

When request DAM files using GraphQL, the asset's schema do not include Description, though in DAM the field exist.
3 months ago in Content Marketing / Integrations 0

Sharepoint integration

As we store a lot of content on our sharepoint users see the usecase to integrate the content share with Sharepoint. Also, to be able to share URL to sharepoint links
about 1 year ago in Content Marketing / Integrations 0

Service API upload path and message storage

Upload path Currently Service API uploads import data to the web app disk. This is first of all problematic in a load balanced server setup. A file can be uploaded to one server but when the commit request is sent, there is no guarantee that it wi...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration