Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Support portal "Submit a request" form suggestion: add Sandbox2/Preview environment to CC Environment dropdown

The title pretty much says it all. This is in reference to this "Submit a request" form. The following form appears when you select "Configured Commerce (B2B)" for the Product drop down. (Pictured) Lately I've had a number of support request for w...
about 1 year ago in Configured Commerce / Technical 1

Data in the local format for the Jobs execution notification email

Hi Opti tea, This is regarding the Optimizely Jobs Exection notification email admin is receiving. Currently the Jobs shows all the datetime in the UTC format like this: Orders ReSubmit (Failed Orders) To ERP (Sandbox) Failed at 6/23/2022 7:27:08 ...
over 2 years ago in Configured Commerce / Integration 0 Gathering interest

Allow Populating The Product Carousel With Individual Products

Add another option to the Product Carousel widget that allows the user to select individual products within the CMS.
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Share Order (Order History) by email feature - Allow email in the "Email From" field to be set as email sender email instead of "From Address" set in Email List

As a website user, when I use the Share Order functionnality (Available in the Order History), i would like my email to be displayed as the Sender for the recipient to see who sends the order. Currently, the sender displayed is the sender configur...
over 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
over 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Toggle SEO/Bot version of PLP and PDP

Google and other crawlers have made many enhancements over the years to be able to read dynamic pages, including those built with Angular and/or React. Therefore, the concept of having a separate SEO page is no longer necessary. Additionally, Goog...
almost 4 years ago in Configured Commerce / Marketing & Promotions 2 Already exists

Low Disk Space Monitoring Job

Enhancement idea -- You have the CleanupDataset job, but I suggest having another integration job that periodically checks the WIS server for low disk space, and sends a notification if its within a certain threshold.
almost 4 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

"More like this" search on product detail page

A button on the product detail page near the list of product attributes that allow a user to search for more products like the one they are viewing. The button could provide a pop up allowing the user to select the attributes they want to search o...
almost 4 years ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest

List Description Field upon Creation

When creating a list, you are not able to add the description at the time of creation. You must go back and edit the list to add a description. Can the description box be added to the creation process?
over 1 year ago in Configured Commerce / Marketing & Promotions 1 Investigating

Ability to associate/limit Customers to specific Warehouses

Add the ability to assign Customers to specific Warehouses so that when features like the In Stock by Warehouse flag are used, it would only be reflected for Customers that are assigned to that Warehouse, not the website as a whole. When Customers...
over 1 year ago in Configured Commerce / Customers 1 Investigating