Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1838 of 1838

Exclude outliers for selected metrics

Currently Optimizely allows excluding outliers only for ravenue. We would like to enable it for other metrics e.g Add to Bag.
almost 3 years ago in Experimentation Analytics 1

Cloud Hosted, Customer Accessible Mirror of Production Database

I'd like for Optimizely to host a read-only mirror database of production data that customers and implementation partners could have access to. This would provide instantaneous access to all production data which could be excellent for debugging, ...
almost 3 years ago in Configured Commerce / Self-Service / Technical 0 Investigating

Auto-segmentation based on user's interest/affinities

As a customer using the ODP, I want to auto-segment users, so that I can target a segment with personalized recommendations. Description - Rather than manually creating segments in a Boolean segmentation interface, this new feature would actually ...
almost 3 years ago in Data Science / Merchandiser Experience 0

Recommend other things as well as products and content

As a customer using Intelligence Cloud, I want to be able to recommend personalized promotions, to drive more revenue. Motivation - This would be something that our Commerce customers would be interested in, in terms of which promotion to actually...
almost 3 years ago in Data Science 0 Future consideration

Customize Homepage Dashboard

Is it possible for our team to customize dashboard widgets? We're most interested in Task Efficiency, but we'll like to be able to adjust timeframe, zero-in on outlier tasks, and most importantly we need to be able to look at efficiency for a spec...
almost 3 years ago in Content Marketing / Miscellaneous 0 Future consideration

Provide a way to get relations in batch

The IRelationRepository interface contains methods to find relations between nodes and entities. However, the only API it has allows for only one content reference to be looked up. We want a batch interface for this repository, eg. IEnumerable<...
almost 3 years ago in Customized Commerce / Catalogs 0 Gathering interest

Provide a way to get associations in batch

During investigating performance bottle necks of our catalog indexing we have found the need to get associations in batch to increase performance. The IAssociationRepository interface contains methods to find associations between entities. However...
almost 3 years ago in Customized Commerce / Catalogs 0 Gathering interest

Surface Task and Article GUID in Feeds

We are currently publishing via a feed and will be collecting “Applauses” (feedback from readers) on the site. We are looking to populate that number in the CMP using the API. But we can't, because the feed doesn’t surface the Article GUID nor the...
almost 3 years ago in Content Marketing / Integrations 0 Future consideration

Remember Last Logged In Customer

We have many OSR's (outside sales reps) that have 50-100 customers under their account. It would be nice if the system would remember who they were last logged in as, vs having them dig through the list each and every time. This could pertain to t...
almost 3 years ago in Commerce Mobile App 0

Manually Complete Campaigns

Similar to how you can manually complete a task when not all steps are completed, we would like to be able to manually complete a campaign in which not all tasks are completed. There are times when we simply need to clean things up quickly, and th...
almost 3 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration