Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Update window tabs

It would be really useful if the Welcome window tabs were updated to the name of the page a user is browsing. That way people can toggle back and forth easily between different pages without clicking into each tab. I have attached a screenshot for...
9 months ago in Content Marketing / Miscellaneous 0

Audio Preview

Is there not a way to preview audio files before downloading? If not, can this be added?
about 1 year ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 1 Future consideration

Link Intake brief with Workflow automatically

Automatically link Intake Brief with the workflow as a rule so that the users do not need to pick one from the dropdown themselves when TASK is created.
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Dynamic image transformation on the fly with parameters

The ability to request images with transformations on the fly (such as cropping, format, quality etc..) Example https://images3.cmp.optimizely.com/assets/[image-path]? width=800 & quality=75&format=webp
5 months ago in Content Marketing / DAM/Library 1

Color Code Tasks

I would like the ability to assign a color to a task, similar to campaigns. This would significantly help improve calendar views and help act as another filtering option.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Bring in AI Content Generator (text and image) into Wizard in Omnichannel

As a marketer at Optimizely, it would be easier for me to access all of the AI features when creating content in the omnichannel editor if the Wizard included the same text and image generation capabilities as the AI Content Generator.
10 months ago in Content Marketing / Structured Content 0 Will not implement

Dark mode

This isn't an urgent feature request, but I get headaches from looking at light mode all the time and having a dark mode would be very useful.
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Custom, Branded Email Notifications

In order to encourage better interaction (opens, click-throughs, etc.) of emails from the platform, we'd like the ability to customize the email notifications to represent our brand identify. Ideally, we'd like to have control over the copy, logos...
about 2 years ago in Content Marketing / Notifications / Settings + Configuration 0 Future consideration

Restrict due dates chosen by requestors

We need to be able to add a number of days out (for example 10 days) as a default to all requests so that requestors cannot request projects earlier than our default delivery/completion date. For example we don't want to allow requestors to submit...
over 1 year ago in Content Marketing / Requests 1 Future consideration

Parent campaign prefilled (CMP)

Hello, with the recent product release of CMP, the current parent campaign where I am creating a new object (TSK, CPN..) via the blue plus button is not prefilled. We have raised this with your support team and were told that this is expected as t...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0