Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Way to restore a product

Sometimes products are deleted/removed accidently and customers would like a way to 'restore' it
about 1 year ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
about 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Add Address Verification Service check to Moneris payment gateway Credit Card transactions

We would like to add another layer of security to every Credit Card transaction being made through our eCommerce to prevent fraud. We would like to add the address verification service from Moneris that will verify and compare the entered billing ...
about 1 year ago in Configured Commerce / Orders & Payment 0

Add Clover as a Payment Gateway

Our customer is looking at changing the payment gateway they want to use to accept credit cards. One provider that is now being shortlisted is clover, but they are not supported OOTB. Could it be possible to add them?
about 1 year ago in Configured Commerce / Integration 0

variant children visibility difference between V1 and V2 of the products collection service

in V1 of the product collection service, style parent product visibility is taken into consideration when determining if a variant child product is visible or not, but V2 doesn't do that!we noticed this on the Order History Details page after turn...
about 1 year ago in Configured Commerce / Catalog & Assets 2 Investigating

Update OOTB Pricing API call for Infor CSD

We need to show our customers quantity break pricing. The API call currently being used OOTB for Infor CSD is OEPricingMultipleV4. The call that will include quantity break pricing is OEPricingMultipleV5. I can provide the API documentation if som...
about 1 year ago in Configured Commerce / API 0

Increase file upload size for nginx server

OOTB hosting does not allow to upload image or document larger than 5 MB. This is due to "nginx server not allow to upload file which is larger than defined size in nginx config file" . Expectation : Increase the file size limit.
over 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Gathering interest

Zone Component Enhancements

Would like to request some upgrades to the Zone component: Ability to utilize ClassNames - would aid in styling children components an end user might add and for debugging. Ability to pass data-test-selectors to children - Would aid in debugging a...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Toggle SEO/Bot version of PLP and PDP

Google and other crawlers have made many enhancements over the years to be able to read dynamic pages, including those built with Angular and/or React. Therefore, the concept of having a separate SEO page is no longer necessary. Additionally, Goog...
over 3 years ago in Configured Commerce / Marketing & Promotions 2 Already exists

Ability to undo a delete action for assets

When accidently deleting a folder with a lot of images, it would be great to be able to undo and recover the folder.
about 1 year ago in Configured Commerce / Catalog & Assets 0 Gathering interest