Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Increase timeout and/or fix remember me

When logging into home.optimizely.com using Opti ID, it times out very quickly. It's not long enough to do/monitor anything. Please increase the timeout. Additionally, the "remember me" doesn't seem to work, I still get logged out in like 20 minut...
3 months ago in Opti ID 0

Support or Access to Create Stored Log Queries on Preproduction and Production Environments

As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insigh...
4 months ago in DXP Cloud Platform / Performance reporting 0 Future consideration

Allow sorting of catalog nodes

As a product catalog editor I would like to be able to sort catalog nodes, in the same way as I can sort catalog entries (click on Sort Mode). This is a common request we get from customers.
almost 2 years ago in Customized Commerce / Catalogs 4 Future consideration

Expiration of the Content Graph preview token

Users used to share a link with a preview token and when other users hit it, it's already expired. The time for the preview token is 5 minutes and it cant be changed. Even if we add all the users within the cms so they have access to view previews...
3 months ago in Optimizely Graph 1

Performs a rolling restart of App Service instances via the PASS portal

Could you please consider to add "Rolling Restarts" option under the "Troubleshoot" section of the PaaS portal, so that we can perform a rolling restart of App Service instances ourselves.
over 3 years ago in DXP Cloud Platform / Code deployment 8 Already exists

Visual compare feature in core product

We're using this add-on on Episerver World and it's very good: https://www.david-tec.com/2018/03/visual-compare-option-available-for-episerver-11/ I think it should be included in the core product so that it is available to everyone.
almost 4 years ago in Content Management / Editing 2 Investigating

Potential security risk in <Import Data> feature

The file upload used in the [Import Data] feature in the Settings interface does not limit the file extensions to .episerverdata only. Other file extensions can be uploaded (including files in a zipped file), which may pose security threat to the ...
about 1 month ago in Content Management / Roles and Security 0

Replicate the DXP environment locally using Docker

We are looking into setting up a "DXP like environment" using docker. Looking through the log files in the paasportal, I can se that the website app is turned into a docker image and hosted in an Azure container registry [myenv].azurecr.io. It wou...
10 months ago in DXP Cloud Platform / Infrastructure mgmt. 0

Auto Maintenance Page when origin server is not reachable

It will be good to have a maintenance page or custom error page automatically put up when origin server is not reachable e.g. 403, 502, 503 error response. So that user are not just seeing a generic error page which may impact business image.
over 1 year ago in DXP Cloud Platform / Traffic management 3 Future consideration

Ability to edit Overview page data

As a developer we would like to be able to edit the contents of the overview page as our client does not have commerce and would like to see more relevant data
about 1 year ago in Data Platform App 1 Future consideration