Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Videos

Instead of showing videos at bottom of PDP page in the tabs, allow videos to be included in the image area at top of page. One of your customer also asked to be able to see multiple images and videos in the product listing page. This could be a ni...
almost 3 years ago in Configured Commerce / Catalog & Assets 0 Gathering interest

Customer Specific List Setting

when a user has customer which you assigned to the list then this user can see the list regardless of what customer is selected by the user. It should only be visible for the selected customer.
over 1 year ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Support meta fields on return order forms

As a developer I want to add custom meta fields to the return order forms, so they can be shown and edited in the Order Management UI. This is sometimes needed when a return order is to be exported to another system, along with some additional dat...
over 1 year ago in Customized Commerce / Orders 0 Gathering interest

Video Sitemap

We need to include video and image data to the standard sitemap, following Google recommendations We would like to include video and image data to the standard sitemap, following Google recommendations: https://developers.google.com/search/docs/ad...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Customer Lists - Reporting

Tied into my other request it would be nice to have reporting on the list feature as well: How many customers are using listsItems most frequently put on listsTop items purchased from the listsAverage # of items on a list Also more complex reporti...
over 3 years ago in Commerce Analytics 0 Gathering interest

Abandoned Cart Data

The ability to send abandoned cart emails is great, but I would also like to see the ROI. Open rate, click through rate, how many customers actually completed a purchase of one of those items....etc. Not sure if this is something that needs to be ...
over 3 years ago in Commerce Analytics 0 Gathering interest

Add Product Title to Category Export Template

I was wondering if it would be possible to add Product Title to the Category Export Template. Right now, it does include Product Number, but it would also be nice to be able to see what the description of that product is.
over 1 year ago in PIM 1 Gathering interest

Admin UI OrderHistory page improvements

In the Admin UI, add customer telephone- and email address fields on the OrderHistory page. Also add a link to the customer page.
almost 2 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Add audit logs for job schedule changes

The audit log just indicates if a user accessed the job definitions, I'd like to also see an audit log entry for each specific job definition the user looked at / modified the recurring schedule for. In general, I would argue every "save" in the s...
almost 2 years ago in Configured Commerce / Misc. 0 Gathering interest

Ability to show some products only in search results (not in catalog)

Currently, our website gives customers access to around 40,000 core products and about 60,000 restricted products which are searchable/findable by drilling down into the catalog or searching with the on-site search box. Looking forward, we are loo...
almost 2 years ago in Configured Commerce / Catalog & Assets 3 Gathering interest