Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1573 of 1573

New feature request: capture non UTM parameters in Idio report to track campaign and mediums

We were told that only utm_campaign is captured in Referring Campaign and utm_medium is for Refereeing Mediums. We do not use Google Analytics (UTM parameters) for tracking, so we cannot analyze campaign/medium data within Idio report. Please add ...
almost 2 years ago in Data Platform App 0

Multiple Customers With The Same Email

Please, allow users to create/update multiple customers with the same email in Commerce UI. It is possible at API level at the moment.
almost 2 years ago in Customized Commerce / Customer Services 2 Gathering interest

Status and potential error log for Recommendation feed parser

The products list is fetched by the Product Recommendations engine and parsed. This parsing may fail, but there is no way to check this from the portal without contacting support (who also have no easy way of checking if there is an error). This w...
almost 2 years ago in Product Recommendations / Technical 2 Already exists

Setting default time for Schedule to Publish Page in CMS

It would be really helpful if we could be able to set the default time from 12:00PM to 12:00AM to Schedule a page for publish.
almost 2 years ago in Content Management 0

Character counter for metadata

Google have guidelines for how long optimal metadata should be, e.g. Browser title: 40-50 characters, Meta description: 150-160 characters and Share description: 110 characters. It would be awesome if EditorGUI could calculate characters automatic...
almost 2 years ago in Customized Commerce / Technical 0 Gathering interest

Remove link character limitation

There is a product limitation in Epi/Optimizely, så it's not possible to add a link longer than 255 characters to a button. Even if we override the 255 character limit, we can't exceed 450 due to Epi/Optimizely database limitations. That is bad - ...
almost 2 years ago in Content Management / Technical 0

Admin and Editor's activities on EPiServer CMS dashboard

Currently, we can see the last person who publish the changes. But we cannot see explicitly who has made what changes at when. Probably, should have an option to record all activities of editors and admin activities. So, we can track back and chec...
almost 2 years ago in Content Management / Reporting 0

Log access for slot instances

I would like to be able to troubleshoot slot instances instead of contacting support for the log files. In the log stream you are only able to access the master slots and when appending -slot to the url it says that logging is not enabled for this...
almost 2 years ago in DXP Cloud Platform / Code deployment 0 Investigating

Workflow Action "Write/Edit Brief"

We would like the ability to use workflow actions to enforce the creation of a brief before we start on contnet creation. The "write/edit content" action gives access to the content tab. We would like something similar, but for the brief tab only.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Complete Steps and Tasks from List View

From the List View, users are unable to mark workflows complete and therefore change the status of tasks. With the new list view enhancements, it would be beneficial to include this capability in List to be able to mark complete on the fly and get...
almost 2 years ago in Content Marketing / Plan 0 Future consideration