Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Use Content Proofing for CMS Pages

When reviewing content in a task, digital marketing teams regularly use the Content Proofing feature to leave comments directly on the asset being reviewed. This isn't available for CMS pages and the comments on tasks aren't linked to the page bei...
12 months ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Create a copy of an existing CMS page

We'd like to be able to select an existing page to use as the basis for a new page which we'll then edit and approve in CMP. Our team uses existing pages in CMS when possible to save time while creating new content. This reduces the time to produc...
12 months ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Manipulate commands for PageReferenceEditorDescriptor

For CollectionEditorDescriptor there exist a collection of available commands that we can manipulate public class ContactPersonCollectionEditorDescriptor : CollectionEditorDescriptor<ContactPerson> { public override void ModifyMetadata(Ext...
12 months ago in Content Management / Editing 0

Ability to respond with reactions e.g. thumbs up in comments

My team is very used to being able to give a thumbs up in response to a request or question. We'd love to see reactions as options for replying in comments.
almost 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Spellcheck and Advanced Formatting in Text Editor

In the text editor, we would like to have more features for formatting text, similar to Microsoft word. For example, the spacing is impossible to adjust. Also, there is no spellcheck feature.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Automatically Alphabetize or Drag-and-Drop Values when Editing a List

In order to keep things organized, we keep our label values in alphabetical order. But if I need to add a value, there's no way to put it in order without removing all of the values and re-adding them. It would be nice if the platform could alphab...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration

Workflow/Tasks in linear format on Calendar view

We'd like a calendar view feature that allows you to see workflows spanning across the week(s), similar to how Events are shown. This allows the user to see more tasks/steps at once instead of having to scroll down.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Need the ability to group content in the CMS for Spire with more control over URL structure

We have over 600 pages of content that we are migrating over from Classic into Spire. We have specific URL's for those content items that we need to keep intact. We also need to be able to "group" that content without impacting the URL structure o...
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Ability to integrate multiple Google ads accounts into one Optimizely project

Many of our customers have multiple Google Ads accounts, and they often express the need to integrate these accounts with their Optimizely projects. Currently, our system only allows one Google Ads account to be integrated with one project. That w...
about 1 year ago in Web Experimentation / Integrations 0 Future consideration

Integration with Analytics Toolkit

Analytics Toolkit is an experimentation focused analytics platform. It has a very high positive feedback by a highly matured Experimentation customers using it that claims to have helped them with insights on conversion funnels, etc.
about 2 years ago in Integrations 0