Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Budget Threshold alert related notification emails are being sent to the customer months after initial notification failed.

Budget Threshold emails are being sent inaccurately. Configured Commmerce Customer previously had the budget threshold feature-requesting further review directly with Partner for this existing functionality. ENB-2730: reference for issue and advis...
almost 2 years ago in Configured Commerce / Customers 4 Investigating

Customize GetPdf method of InvoiceController.cs, PartialViewLocator is in private package

We are having a requirement which is same as the GetPdf method in the InvoiceController.cs However we have identified that the PartialViewLocator is in the private package, and we cannot add the insite.commerce.private package in Extension project...
about 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 6 Investigating

Northstar CMS + B2B Commerce

We need an integration between Northstar CMS and B2B Commerce
about 1 year ago in Configured Commerce / CMS, Spire & Mobius / Integration 0

Replication from Sandbox to Production environments

We would like to be able to create content, tune search, and test promotions within our sandbox environment - but then once approved, we would like to time a replication to production and have content/search updates/promotions copied into the prod...
almost 2 years ago in Configured Commerce / Admin Console & Import/Export / Technical 0 Planned

Option to Have Bulk Edits to Project Lists

We want to be able to bulk update list items. Deleting, Removing or Adding products primarily to multiple lists at once.
8 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

Provide Sorting Categories on Brand Detail Page

We would like to be able to honor the sort order for brand categories on the categories detail page by using the "SortOrder" property. Today the categories display by name for the brands page
8 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Allow Sales Manager to create quotes on behalf of a customer

Sales reps can create a quote on behalf of customer, but Sales Manager cannot do that. Sales Managers often work as backups to their Sales Reps - if a Sales Rep is out of office there should be a 2nd person able to create quotes.
over 1 year ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

No Bid and Lead Time option for RFQ

The Sales Quote feature should have an option to No Bid a line. For items that are quoted, there should be a field for lead time as the lead time will likely change in an RFQ scenario.
8 months ago in Configured Commerce / Self-Service 1 Gathering interest

Export option for Order and Invoice History

Customer would like to be able to export order history and invoice history into an excel spreadsheet
almost 2 years ago in Configured Commerce / Self-Service 1 Gathering interest

Spire > Extend BillToModel with vatNumber

Please add the vatNumber field to the BillToModel so that we can use it on our custom CustomerSettings page. Right now we have Q&D fix for this with a CustomProperty which clutters our Customer entity object
almost 2 years ago in Configured Commerce / Orders & Payment 1 Investigating