Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Archive Work Request

Our work request list is getting very long, and we'd like to clean it up. Right now, you can mark a request as completed, but there's no way to archive it. Ideally, we'd archive everything at the end of the year so that we can better keep track of...
about 2 years ago in Content Marketing / Requests 1 Shipped

Add Async/Await APIs to avoid thread pool exhaustion

Multiple interfaces within the product are forcing clients and partners to abandon proper async/await implementations because the product does not implement async itself. This means that even if solutions properly implement async, they will eventu...
about 4 years ago in Search & Navigation 2 Shipped

Send an email notification when a DXC deployment completes Step 2

At the moment an email notification is sent when Step 1 of a DXC deployment completes but it would also be very useful to receive an email notification when Step 2 completes so we don't have to manually check the deployment progress.
over 4 years ago in DXP Cloud Platform / Code deployment 5 Shipped

Add description to archived experiment

Vodafone Ziggo - We visit our archived experiments often, and it is difficult to understand why certain experiments were built. in order to find out, you have to go into results and edit the experiment, and do some research. It would be helpful if...
about 2 years ago in Web Experimentation / Other 1 Shipped

Industry-leading AI-driven site search

The next generation of search is about AI-powered search. In the past, text entered in a search box produced similar results for most users. Now, developments in AI have made it possible to produce more-relevant results that are adjusted in real t...
about 2 years ago in Optimizely Graph 0 Shipped

Automatically Refresh Request Page

I am part of a routing rule for work requests, and when a work request comes through I receive a notification for it. However, if I am already in the requests area and the board is filtered to the request I receive, this does not update automatica...
over 2 years ago in Content Marketing / Requests 1 Shipped

Users with "Library Only" Should Not be Able to Upload

During testing we have found that a user set up with the LIBRARY role can add images to Welcome by coming into an image and then under RELATED ASSETS, they have to option for LIBRARY and UPLOAD. Upload let the Library user role upload a new image ...
over 2 years ago in Content Marketing / DAM/Library 0 Shipped

Allow query expansion using synonyms

As a developer, I want to store synonyms and be able to apply query expansion, so I can configure queries that are more robust and will return more relevant results.
over 2 years ago in Optimizely Graph 0 Shipped

View All Steps in Board View

I've been getting feedback from other teams that they do not see their tasks on their board until the step prior to that is complete (and their step is the "current step"). This causes issues with teams not having enough time to complete tasks bec...
over 2 years ago in Content Marketing / Plan 0 Shipped

Remember Page Size Selector

I always change the page size in the Plan module from 20 to 100 results. But when I leave and come back, I have to change it again. It would be great if the system would remember my choice.
over 2 years ago in Content Marketing / Plan 0 Shipped