Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 536

Would like to use HTTP/3 at the Cloudflare layer

According to Cloudflare documentation ( https://developers.cloudflare.com/support/network/understanding-cloudflare-http2-and-http3-support/ ) HTTP/3 (uses QUIC) is supported. We would like to have this option.
11 months ago in DXP Cloud Platform / Traffic management 1 Future consideration

Create and edit Blocks from CMS

Sometimes the content we create isn't an entire page, but just a block of content that is consumed later by our content team. Examples include promotional content, banners, and content for lead generation. We'd like to be able to create a block si...
7 months ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Task async/await support for scheduled jobs

The scheduled jobs are executed as tasks by the scheduled job executor (IScheduledJobExecutor). However the Execute method that is required to create and run a custom job does not support return type Task or Task<T> and therefore the async/a...
over 2 years ago in Content Management / Technical 2 Future consideration

Remove Times from Workflow Steps

We'd like our workflow steps to be due dates only, with no times. The times are confusing for our international teams.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

webhook for "message received" event

Why do we need to receive a webhook once a message is "received"? With a "received" webhook we would be notified as soon as a message was accepted by the receiving mail server. Our business processes are mainly interested if a message could be del...
over 3 years ago in Campaign 1 Future consideration

Scheduled re-import of indexed content

As a site owner using Content Recommendations, I would like the ability to schedule re-import of already indexed content in Content Recs, so that: a) there would be no need for manually triggering a re-scan, e.g. if we add or change metatag or dat...
almost 3 years ago in Content Recommendations 3 Future consideration

Allow deletion of old target groups to clean up the lists and overview

As a user I would like to delete target groups that are no longer needed or were created incorrectly to prevent other users from using them. It would also help to keep the overview fast and clean when browsing target groups in the client.
about 1 year ago in Campaign 0 Future consideration

Security: Add additional security on the backbone of the Optimizely Azure Infrastructure

Please consider adding additional value to Enterprise customers by adding additional security measures such as scanning for virus in data at rest: SQL Azure, Blobs, ... For example: https://learn.microsoft.com/en-us/azure/defender-for-cloud/defend...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Service API upload path and message storage

Upload path Currently Service API uploads import data to the web app disk. This is first of all problematic in a load balanced server setup. A file can be uploaded to one server but when the commit request is sent, there is no guarantee that it wi...
about 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Allow access to Sustainability reporting

Microsoft provides facilities to insight and measurement of sustainability metrics which are available from the platform, as part of sustainability efforts it would be good to have the option to have access to this (a little like appinsights), to ...
4 months ago in DXP Cloud Platform / Telemetry 0 Future consideration