Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Improve UI for a better editing experience on language settings and similar popups

While the updated CMS area in Optimizely 12 has improved in many ways, some parts of the UI have been changed in a way that makes editing more difficult. One such area is the language settings, where previously only languages that had settings ass...
about 2 months ago in Content Management / Editing 0

Proactive Site Monitoring

Opti should provide proactive site monitoring to its configured commerce customers. Customer should received an alert from Opti about server errors, hosting issues, site restarts, etc. As hosting provider, Opti should support the platform from thi...
3 months ago in Configured Commerce / Technical 0

Language Manager won't let you exclude terms, translates Block Names

As a Content Manager, I want to be able to translate pages with an exclusion list which prevents specific words and terms (e.g. Brand Names, Product Names) in content, and Block/Image/Object Names (i.e. Internal Objects which need to be in my nati...
about 1 month ago in Content Management / Multi-language 1

"Publish to CMS" should publish page(s) and all associated unpublished content items

When CMS content is created through the CMP it doesn't publish all the content items, like blocks and images. The CMP creates a Project in the CMS and only publishes the page. This leaves a broken page live on the site until a content creator jump...
2 months ago in Content Marketing / CMS + CMP Publishing 0

Access to Cloudflare Logs API for collection to SIEM

As part of our Cyber Security requirements we are required provide our System, Application and Firewall logs to our SIEM managed by our MSSP. They currently ingest all Cloudflare logs by accessing the API as part of their collection process and cu...
about 3 years ago in DXP Cloud Platform / Telemetry 1 Already exists

Recurring Tasks

We would like the ability to create recurring tasks, as we have a variety of work types that happen on a set cadence. For example - a blog post every Friday, quarterly reports, and yearly analyst reviews. Currently, we have to copy an existing tas...
over 2 years ago in Content Marketing / Plan / Tasks, Campaigns, and Events 1 Planned

Feedback on UI Layout in Optimizely 12 Edit Mode

In Optimizely 12 I have noticed a significant change in the Edit Mode UI layout that I would like to share as feedback. In Optimizely 11, the Edit Mode UI was more compact, providing editors with a more efficient workspace and minimizing empty spa...
3 months ago in Content Management / Editing 0

MetaClass - UIReadonly feature

Currently it is possible to set MetaClass (e.g. CustomerContact) field to ReadOnly. After this the field is greyed out in Commerce Manager and it is not possible to update its value. Unfortunately it also works on changes done from code, not only ...
5 months ago in Customized Commerce / Customer Services 0

Cloudflare Image Resizing - Support external hostnames

I want to use the Cloudflare image resizing for my client, who hosts their images within the Optimizely DAM. This worked in the BETA phase and works with the native Cloudflare offering, so it seems that Optimizely has added the restriction. Why? T...
2 months ago in DXP Cloud Platform / Traffic management 1 Already exists

Alert author when moving page results in duplicate url

When creating child pages and moving them to be the same level as the parent results in duplicate url, alert the author that moving will result in a duplicate url and require the author to make a change. Steps to recreate: create a parent page tit...
about 1 month ago in Content Management / Editing 0