Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Workflow Fields - When applying workflow to existing tasks, choose which fields should be kept

Following field inheritance, Workflows will override existing Task fields if a Task was created with no Workflow applied. It would be nice if users got to choose which fields to remove, merge and replace.
8 months ago in Content Marketing / Settings + Configuration 1 Will not implement

Comme

Be able to comment from the full screen view.
9 months ago in Content Marketing / Tasks, Campaigns, and Events 2 Will not implement

support SPM binaryTarget

See https://github.com/optimizely/swift-sdk/issues/478. Do you have any plan to support SPM binaryTarget? Like what https://github.com/airbnb/lottie-spm Lottie do or Facebook sdk https://github.com/facebook/facebook-ios-sdk/blob/main/Package.swift...
about 1 year ago in Feature Experimentation / APIs 1 Will not implement

Disable plugin from back-end (Admin mode)

Sometimes, there are some problems with third-party, it can lead to customers not being able to edit/publish content or cause the site to crash. If the problem occurs on production environment, it will take a long time to uninstall the third-party...
over 1 year ago in Content Management / Content Manager 0 Will not implement

Improve usability of metrics page

Our customer suggests: Instead of drag and drop, allow for a better way to re-order the metrics.
almost 2 years ago in Experimentation Analytics 0 Will not implement

Transactional messages should have a time to live and should not be sent after that

As an application I want my transactional messages delivered only as long as the content is still relevant. Therefore an api parameter would be nice to set the time to live. After that time has passed, the message should not be rendered and sent b...
over 3 years ago in Campaign 1 Will not implement

Move completed tasks into different campaign

My organization uses campaigns separated by line of business at the top level and then filtering down to individual executions. Sometimes, a task is not correctly placed into the appropriate line of business campaign on creation. Once that task is...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Will not implement

Limit number of visitors for an experiment

Add the option to set up an absolute number of customers for an experiment or a variation. For example, an experiment supposed to be run only for the first 10000 visitors (instead of using the percentage).
about 1 year ago in Feature Experimentation / APIs 1 Will not implement

Improve usability of metrics page.

Our customer suggests: Instead of drag and drop, allow for a better way to re-order the metrics.
almost 2 years ago in Experimentation Analytics / Results Page 0 Will not implement

Linux Docker : add tzdata package

Please, add tzdata pacakge to docker image you creates for application in DXP, so it is possible to get a list of timezones with human-readable display names
almost 2 years ago in Content Management / Technical 2 Will not implement