Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1850 of 1850

Allow content tracking without pixels

Right now the process for tracking content in CMP is: Make sure the site is running the js snippet Add a publishing channel For each article, structured content or omnichannel content: Publish with the tracking pixel This last part seems unnecessa...
over 1 year ago in Content Marketing / Analytics / Integrations 0 Future consideration

Remove the need for a 'dummy' publishing step

When importing content into CMP (creating a bunch of articles), a publishing channel is needed. As far as we've been informed, although you can create and publish content just fine, you need to have this publishing channel attached, even if it's a...
over 1 year ago in Content Marketing / Analytics 0 Future consideration

Allow multiple content pieces to be published per task

Now that more and more types of content are coming to CMP, we have some tasks that have multiple pieces of content that need to be published. Currently, only one 'primary' article is allowed to be published, and we'd love an option to remove that ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

TinyMCE Spellchecker autocorrect suggestion words are not displayed even though the API has returned a list of suggestion words

Spell checker marks words as incorrectly spelled. We can see the API is returning the alternative suggested words. However Optimizely's Tiny MCE does not display the suggestions
over 1 year ago in Content Management / Content Manager 0

Allow RealTimeOrderSubmitServiceBase Extension (or similar)

Currently Opti provides a IRealTimeOrderSubmitService interface to allow you to create a custom RealTimeOrderSubmitService. However, the RealTimeOrderSubmitServiceBase used by all of the OOTB connectors is not able to be extended, which requires m...
almost 3 years ago in Configured Commerce / Integration 0

Comme

Be able to comment from the full screen view.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Will not implement

Share Saved Views with Another User/Team

Today, I can only either keep my saved views to myself or make them public for the whole instnace to see. But I'd like to be able to create a saved view and then share it with either a few other users or with my whole team, just like you can share...
almost 3 years ago in Content Marketing / Plan 0 Future consideration

Show Unique Visitors for Each Source under the 'Channels' Tab of the Analytics Module

We would like to showcase unique visitors for each recorded source under the different channel categories.
almost 3 years ago in Content Marketing / Analytics 0 Future consideration

Add campaign completion percentage as column (data in CSV)

When hovering over the Campaign status on the List view and the Timeline, you are able to see a completion percentage for the Campaign. When you download this report as a CSV you can’t see the percentage. Would it be possible to see the Campaign c...
over 1 year ago in Content Marketing / Plan 0 Future consideration

Optimizely Integration with AppsFlyer

The customer asked to add an integration with AppsFlyer so that they can track app installs via Optimizely. They currently use AppsFlyer all across their site to track app installs. However, they want to be able to accurately attribute app install...
over 1 year ago in Integrations 0