Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Send an email notification when a DXC deployment completes Step 2

At the moment an email notification is sent when Step 1 of a DXC deployment completes but it would also be very useful to receive an email notification when Step 2 completes so we don't have to manually check the deployment progress.
over 3 years ago in DXP Cloud Platform / Code deployment 5 Shipped

Show Time and Date of Completed Workflow Step

We would like to be able to see the time and date that an individual workflow step was completed. I know this is available now in the history tab, but having it directly on the workflow would save us a lot of time as digging through history can be
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Host preview.js on optimizely.com

Preview Mode uses a file called preview.js which is hosted on amazonaws.com Content Security Policies are starting to be enforced and it is not preferrable to whitelist non-Optimizely managed domains. Therefore it would be better suited to move pr...
about 2 years ago in Web Experimentation / QA 0 Shipped

When you create a new flag rule it should not default to ON

Currently, as soon as the rule is created, it's ON, even though in many cases, it's not completely ready/configured yet, and needs more adjustments before it should be enabled. So the current workaround when creating a Rule is to pull down the sli...
about 2 years ago in Feature Experimentation 1 Shipped

Change TLS ciphers

As a web administrator, I want the ability to disable certain cipher suites in the TLS protocol
about 2 years ago in DXP Cloud Platform 2 Shipped

Auto-Save 'Teams' Settings

When you are creating a team, you will notice that clicking anywhere outside the dimensions of the selection box forces it to go away and your prior selections do not get saved. So coming up with some sort of auto-save functionality will do wonder...
about 2 years ago in Content Marketing / Settings + Configuration 1 Shipped

Add support for Websockets by default for new environments

I noticed that DXP environment doesn't turn on Websockets on webapps by default. Would be a good thing to add to checklist for DXP peeps to avoid costly support issues since it can only be turned on in preprod and prod by Optimizely. If not enable...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Shipped

QR code support in coupon generator

In addition to the EAN barcode generator Campaign supports the creation of QR codes as well.
over 5 years ago in Campaign 1 Shipped

Add a Cloudflare Log/Simulate Firewall Rule

By default, the Cloudflare WAF only shows analytics for requests caught by Firewall rules. It would be helpful if a Cloudflare Firewall Rule was configured to Log/Simulate requests flowing through Cloudflare. This type of rule would make it possib...
about 3 years ago in DXP Cloud Platform / Telemetry 1 Shipped

CTA button not rendering simple address links

CTA button is not displaying “Simple address” of the page, instead its showing “Name in Url”.
about 3 years ago in Content Management / Technical 2 Shipped