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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1852 of 1852

Allow tasks (without a campaign) be visible or editable to a team or org

Currently if a task is part of campaign then it is visible to our entire org. Admin config setting allows Campaigns and tasks under it to be VIEW only or Editable to entire org or a team. Similar functionality is requested for tasks which are not ...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Faster deployments

As a developer I want to be able to deploy a fix to production faster. Currently if you want to release a critical bug fix to prduction it usually takes 1,5-2 hours )if it goes though int, prep and then production). This is a very long time to wai...
about 2 years ago in DXP Cloud Platform / Code deployment 1 Already exists

Connect dam as a remote server on a mac/pc

In finder/explorer on a mac/pc you can view remote files on things like dropbox and onedrive. It would be amazing if we could see all our DAM files locally on a computer, even if you click on the file and it would just open in a browser, that woul...
about 1 year ago in Content Marketing / Integrations 0

Allow user to replace image from desktop in Library Templates

Currently, if a placeholder image is added to a Library graphic template, the user that selects that template only has the option of choosing files from the library to swap out the placeholder block. They should be able to upload a file to fill a ...
about 1 year ago in Content Marketing / DAM/Library 0

Create an out-of-the-box Asset Expiry Date Field that can be inherited into the library as the expiration date on the asset

We want to be able to automatically assign asset expiration dates to Library assets as part of the fields on a task. Today, after a task in completed and published to the library, we have to manually go back into that asset and assign an expiratio...
about 1 year ago in Content Marketing / DAM/Library 2 Future consideration

Enable Content Delivery Api to NOT deliver content

We need to omit content from beling delivered by the content delivery api, but it does not seem to be possible. For example some articles are not allowed to be shown to users from specific countries for legal reasons. So we want to ensure from the...
about 1 year ago in Content Management / APIs 0

Support for Static IP address

When we (as an Optimizely DXP customer) expose APIs for partner vendors to invoke, including the Optimizely DXP, we need to ensure that we meet The Group’s security standards and one of the many facets to this is IP whitelisting. This means we don...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Add compare to custom date range under Activation>Performance

All i wanted to do is compare a selected date range to the prior year but I am powerless to do this under Activation>Performance. I am told the only way to do this is via reports but reports are difficult to build and they don't have the same v...
about 1 year ago in Commerce Analytics 0

Send Assets from Task to Discrete Library Folders

When working in a task, we often create multiple assets that need to go to the library. Today, we can send all assets to a folder in the library, which is great. But we need the ability to send individual assets to different folders. (Asset A goes...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Dimension Analyzer doesn't support localized value

When you use the dimension-analyzer ES7 feature, localized value should work For example: I have an attribute of lenght with 3/4" When I search [EN] 3/4" = results are ok [EN] 3/4 inch = results are ok [FR] 3/4" = results are ok [FR] 3/4 pouce = r...
about 1 year ago in Configured Commerce / Search 0 Investigating