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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

Showing 155 of 1661

Ability to Edit Campaign After Task is Complete

When tasks are complete you can't go back to update the campaign without undoing the final step of the task, updating the campaign title(s), and then re-completing the task. By undoing a task, the date of completion is now inaccurate. We measure c...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Tag assets at task level

Before sending assets to the library from a task, it would be great if you could tag them. At the moment there is an option to add fields/labels but not tags.
about 2 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Make all form submissions searchable

There is no way to search all form submissions. I can get a report that shows there was a bounced email from a form submission to abc@xyz.com with the date and time, but I can't search Optimizely to find that form submissions, you can only search ...
4 months ago in Content Marketing / CMS + CMP Publishing 0

Creative Asset/Content Templates

We would like to be able to upload/create templates for creative assets. The reason for this is so that we can govern creative content whilst maintaining all history and versioning, comment capability and so on. We would use this for email templat...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Planned

Reply all for comments and tasks/campaigns

As an Optimizely user, I would like to be able to quickly and easily tag everyone in a task or campaign in the comments or "reply all" to everyone in a comment without having to @mention each person so that I can be sure everyone gets the comment ...

Move files directly from Content tab to Attachments

It would be very helpful if you had the ability to select files in the Content tab (e.g. alternate draft files) and MOVE them directly to the Attachments. Sometimes extra draft files end up in the Content tab. In order to keep them in the Task, yo...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 2 Future consideration

Allow Deeper Nesting of Comments

The comment sections only allow for a single level of replies, which is causing confusion for our users. Say I leave a comment asking for review on a PDF. Someone else comments with their feedback, but I have a question about it. I can't reply dir...
over 1 year ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration

Allow workflow steps to be automatically assigned to the requester

Enable automatic assignment of specific workflow steps to the 'Requester,' (i.e., the Owner initiating the Campaign/Task) within the workflow template. Today we can only manually assign them to a specifically named individual or team. This feature...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Retract side menu in Commerce similar to CMS

When you click CMS > Edit, the side menu retracts to provide more hoizontal space. Can you implement the same for Commerce > Catalog?
5 months ago in Content Marketing / CMS + CMP Publishing 0

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration