Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1775 of 1775

Bug: Shortcut not opening on a new tab even though Open in a new tab has been chosen

Bug report: When creating a shortcut on a page under Settings the shortcut does not open on a new tab even though that option, Open in a new tab, has been chosen.
12 months ago in Content Management / Content Manager 0

Templated Metrics - No more manually adding same metrics each test

We use the same metrics in every test. (with a handful of unique ones) It takes my team 10 min every test creation to search through the 75+ metrics/events/pages to select the 10 we always use. It would be nice to select the default option and hav...
almost 2 years ago in Experimentation Analytics / Other 2 Planned

Ability to report out on changing dates.

Product Managers and our team would love to report out on things like how many times the proposed launch date was moved. Or how much longer a test ran that it was supposed to. How can we account for these types of changing fields in our reporting?
12 months ago in Experiment Collaboration and Management / Experiment Collaboration 0

Save work requests as drafts.

Sometimes Product Managers don’t have all the information available to complete an experiment plan but want to start one and add in available info later when they get it.
12 months ago in Experiment Collaboration and Management / Experiment Collaboration 0

Overdue Notification for Watchers

As a watcher, I'd like to be informed when a task becomes overdue so that I can help the team move it along.
almost 2 years ago in Content Marketing / Notifications 0 Future consideration

UrlResolver should use CatalogContent.Sites to select domain for Commerce content

As a developer I would like to generate absolute URLs to Commerce content. In case I have a multi-site solution where each site has its own product catalog, I would like the CatalogContent.Sites property to be included in the host definition resol...
almost 1 year ago in Content Management / Technical 0

Replace "delete" with "archive" for an experiment in REST API doc

I'd like to suggest replacing "delete" with "archive" on that page as this request doesn't delete experiment, just archives it and it's confusing for the customers. https://docs.developers.optimizely.com/experimentation/v3.1.0-full-stack/reference...
almost 2 years ago in Web Experimentation / APIs 0 Investigating

Automatically Associate All Campaign Assets in Library as Related

In organizations which are very much compliance driven, there is a requirement for marketing teams to provide supporting information to the customer-facing creative content that is being produced. This could be boilerplates, claims, disclaimers, a...
almost 2 years ago in Content Marketing / DAM/Library 0 Future consideration

extensions required values

When creating an extension, a customer suggests to add the possibility to change some of the fields of the extension from optional to required, in the template of the extension itself. Currently, fields are all optional when created. The Json file...
almost 2 years ago in Web Experimentation / Project / Account Configuration / Settings 0 Future consideration

Monthly Mailout of Content Recs Insights

Automatic sharing of Insights and Content Dashboard so users without access can stay up to date with insights.
about 1 year ago in Content Recommendations 0