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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Showing 839 of 839

Allow Calculated Metrics

Customers would like to be able to build their own metrics by mixing Optimizely events already present in the platform. A key example is funnel metrics: Conversions of step 2 / Conversions of step 1 as opposed to conversions of step 1 / number of ...

Allow ad hoc product feed import

If there are critical changes in my product information, I want to be able to trigger a feed import manually, so the correct data is used in recommendations.
about 10 hours ago in Product Recommendations / Portal 0

Multiple instance support within single Github Repository

Currently if we have additional instance other than Sandbox and production like sandbox2 OR staging then to get code pushed to that instance requires entire new repository. It would be great if Opti supports additional branch support in same repos...
6 months ago in B2B Commerce Cloud / Technical 1 Planned

Allow Sync down to other environments while in Prod mode

There needs to be a way to push product updates to lower environments (dev, qa, sandbox) when in "production mode" -- basically to refresh published products to other environments without turning off production. Would be ideal if there was another...
10 days ago in PIM 0

Return order actions should be extensible

As a developer I need to be able to do actions when a customer service agent clicks the buttons in the return order view. I can see that many of the return order actions are performed directly in the EPiServer.Commerce.UI.CustomerService.Controlle...
1 day ago in Commerce Cloud / Orders 0

Show helptext/description attribute on PropertyList editor

As an editor I would like to see the help text / description when I create or edit a custom class in a PropertyList. If you have a property in a block or on a page that is a PropertyList with a custom class there is no help text shown next to the ...
1 day ago in Content Cloud / Editing 0

Support meta fields on return order forms

As a developer I want to add custom meta fields to the return order forms, so they can be shown and edited in the Order Management UI. This is sometimes needed when a return order is to be exported to another system, along with some additional dat...
2 days ago in Commerce Cloud / Orders 0

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
5 months ago in Content Cloud / Content Manager 1 Planned

Enable drag and drop for PropertyList<T> in the editing experience

Would it be possible to enable drag & drop in the editing experience of property list similar to content areas. PropertyList are sometime favored in content type architecture as they take less editorial time to setup then blocks.
3 months ago in Content Cloud / Editing 1 Future consideration

Fallback Support For Search & Navigation Index

We have been discussing with the Optimizely team around a recently set of outages around Search & Navigation which left our client with reduced operation around Search & Navigation for a fairly long period. What we have discussing and woul...
7 months ago in Search & Navigation 0