Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Mobile Responsive Results

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almost 2 years ago in Experimentation Analytics / Results Page 2 Future consideration

Add option to control JPG quality when uploading an image (currently it auto-compresses JPGs)

From the customer: I just noticed that when I upload a JPG image in an "Image upload" field in an extension, the image gets re-compressed (optimized). This is a great feature, but I would like to know is there a way to switch that off / circumvent...
11 months ago in Web Experimentation / Other / Project / Account Configuration / Settings 0 Future consideration

Set Step Duration to Hours (in addition to days)

Suggestion for step duration option in the Workflow template: Update to allow for smaller time increments than 1 full day/in business days. We can't use this function because many of our steps are assigned the same day as other steps. It would sav...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Custom Announcement Section on Homepage

We would like to have on the homescreen of Welcome a newsfeed / announcement section when we first log in. A sort of board where we can post comms to the marketing team (example: new brand guidelines available, new pictures etc.) or the link to a ...
almost 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Batch Decisions for Bulk User IDs

Customers who desire to use Full Stack as part of their experimentation program for batch activities such as email sends, SMS, or push notifications would benefit from having a single method call in the SDK that can accept an array or list of user...
almost 2 years ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Allow content tracking without pixels

Right now the process for tracking content in CMP is: Make sure the site is running the js snippet Add a publishing channel For each article, structured content or omnichannel content: Publish with the tracking pixel This last part seems unnecessa...
12 months ago in Content Marketing / Analytics / Integrations 0 Future consideration

Remove the need for a 'dummy' publishing step

When importing content into CMP (creating a bunch of articles), a publishing channel is needed. As far as we've been informed, although you can create and publish content just fine, you need to have this publishing channel attached, even if it's a...
12 months ago in Content Marketing / Analytics 0 Future consideration

Allow multiple content pieces to be published per task

Now that more and more types of content are coming to CMP, we have some tasks that have multiple pieces of content that need to be published. Currently, only one 'primary' article is allowed to be published, and we'd love an option to remove that ...
12 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Bulk Edit in Plan

A bulk edit feature would be helpful, even from the plan view. Having the ability to select multiple items at a time and update things like due dates or even fields associated, workflows associated, etc.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Add campaign completion percentage as column (data in CSV)

When hovering over the Campaign status on the List view and the Timeline, you are able to see a completion percentage for the Campaign. When you download this report as a CSV you can’t see the percentage. Would it be possible to see the Campaign c...
12 months ago in Content Marketing / Plan 0 Future consideration