Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1659 of 1659

PIM Exports add information to the processing popup

I didn't know that their was an all customer queue for exports from PIM. When another customer runs a couple of long jobs or exports in the background of PIM we as frontend users don't know why it is taking so long for our site and jobs to load. W...
10 months ago in PIM 0

Product Feedback: Move Files from Content tab to Attachments

It would be a very convenient feature if you could simply MOVE files from the Content tab to Attachments with a simple click. Currently, you have to download file(s) to your PC, then re-upload to Attachments.
10 months ago in Content Marketing 1

Filter/Sort by Number of Days Overdue

I am wondering if it is possible to apply an advanced filter to the "End/Due Date" of a task that enables the user to filter by the number of days overdue. For example, if a list upload is overdue an email cannot be sent on the planned email send ...
over 1 year ago in Content Marketing / Plan 0 Future consideration

Product Feedback: Campaign fields have been changed

Hi we had mandatory fields that needs to be completed when you do a new campaign, these don't seem to be mandatory anymore and we need them to be, grateful if this can be changed back.
10 months ago in Content Marketing 0

'All' Dropdown option in currency filter

As a customer, in the Personalization Portal reporting section, I want to be able to select all currencies, so that I can see their combined revenue. At present, if a customer has multiple currencies in one portal, they are unable to see a combine...
10 months ago in Product Recommendations 0

Replace "delete" with "archive" for an experiment in REST API doc

I'd like to suggest replacing "delete" with "archive" on that page as this request doesn't delete experiment, just archives it and it's confusing for the customers. https://docs.developers.optimizely.com/experimentation/v3.1.0-full-stack/reference...
over 1 year ago in Web Experimentation / APIs 0 Investigating

Automatically Associate All Campaign Assets in Library as Related

In organizations which are very much compliance driven, there is a requirement for marketing teams to provide supporting information to the customer-facing creative content that is being produced. This could be boilerplates, claims, disclaimers, a...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

extensions required values

When creating an extension, a customer suggests to add the possibility to change some of the fields of the extension from optional to required, in the template of the extension itself. Currently, fields are all optional when created. The Json file...
over 1 year ago in Web Experimentation / Project / Account Configuration / Settings 0 Future consideration

News Section for Blogs and Resources More like WordPress

We use the news section for posting blogs every few days. There is no organization level or search function available for me to copy and paste from existing to reoccurring. There's no feedback like I would get from WordPress saying add this tag or...
10 months ago in Content Management / Content Manager 0

Best bets for Content Delivery Search API

Best bets feature is not available for Content Delivery Search API. It would be helpful to boost matching while using Content Delivery API.
over 1 year ago in Search & Navigation 0