Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1643 of 1643

Formatting and Section Headers Disappear After Work Request or Brief Is Submitted

We have some complex briefs that have lots of different section headings that are used to break up the submission forms on briefs and work requests. The formatting for a user when they are submitting the brief is easy to read and digest. However, ...
5 months ago in Content Marketing / Requests 0

See when someone unsubscribed in recipient history

As an email marketer, I want to be able to see when someone unsubscribed in the recipient history log and which email it was. Bonus points if we can resubscribe them in recipient history. We have B2B clients accidentally unsub and the process to r...
over 2 years ago in Campaign 0 Future consideration

Ability for our customers to add and remove client users

Ability for our customers to add and remove client users. Atm if an employee leaves or joins, they will have to request for that person to be added or removed from the personalisation portal. This will either be carried out by the CSM, or the CSM ...
over 1 year ago in Product Recommendations / Portal 0

Error Application Log: Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined.

There are a bunch of error application logs saying " Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined. " when the geocoding settings are not provided. These error messages should be prev...
5 months ago in Feature Experimentation / Feature Flagging Workflows 0

Email Notifications should mention Campaign name along with Task names

A task such as "web build" can belong to several campaigns, would be better to have the campaign name along with it for clarity.
10 months ago in Content Marketing 1 Will not implement

Ability to for resource time tracking to accept decimals

E.g. Planned time = 0.25
10 months ago in Content Management / Reporting 0

Ability to change a Task to a Campaign or vise versa

There isn't an option to make this switch. To do so, you have to delete the Task/Campaign and recreate it. This is problematic if the Task already contains comments, etc.
10 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Add the ability to filter by last modified date

No description provided
10 months ago in PIM 1 Investigating

Enable antonyms in FIND optimization features

We DESPERATELY need an antonym feature in the FIND tool: Example: https://www.gardeners.com/search?q=garden+cart art DOES NOT EQUAL cart cane DOES NOT EQUAL cart No matter what I do, I cannot get those first two items to NOT result first, and our ...
over 2 years ago in Customized Commerce / Technical 1 Gathering interest

Moving Content Between Plan & Library

Folders should be able to be created in a Campaign or Task, for asset organization. Folders should be able to be imported into Campaign or Task, as well as Collections.
over 1 year ago in Content Marketing / Plan 0 Future consideration