Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Create new user based on other user

As a Customer I want to be able to create new users quickly based on the roles and permissions another user has. Like "create a new user B that has the same roles and permissions as user A".
over 2 years ago in Campaign 0 Future consideration

DirectDeploy For Preproduction And Production

I'd like to request the ability to use DirectDeploy on both preproduction and production as currently the option is only available for integration. I understand that during the DirectDeploy process the site becomes unavailable, which you'd typical...
about 1 year ago in DXP Cloud Platform / Code deployment 1 Future consideration

Enable drag and drop for PropertyList<T> in the editing experience

Would it be possible to enable drag & drop in the editing experience of property list similar to content areas. PropertyList are sometime favored in content type architecture as they take less editorial time to setup then blocks.
over 2 years ago in Content Management / Editing 2 Future consideration

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
7 months ago in Data Platform App 0 Future consideration

Application Insights: allow us to create personalized workbooks

At the moment, if we try to save a custom workbook in application insights, we get the following error: "You do not have the ability to create workbooks in this resource group". Is it possible to modify the access rights so we have the option to c...
over 1 year ago in DXP Cloud Platform / Performance reporting 0 Future consideration

Text messaging alerts

When a customer is having platform issues at their site(s), our Incident Management team gets an automated ticket that also get sent to the customer's alert contact list.However, many users need to actively update their email inboxes to be able to...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Add rule type property to decision object

While the decision object allows you to see which rule delivered a feature, it does not specify whether this rule is an A/B Test, Targeted Delivery, etc. Customer naming conventions could theoretically provide this kind of context, but we've recei...
about 1 month ago in Feature Experimentation / APIs / Experiment Authoring / Feature Flagging Workflows / SDKs & Agent 0 Future consideration

Clear CDN Cache Added To API / Powershell

Common deployment pattern within the DXP when using Azure Devops or another CI/CD system. Deploy package Clear CDN in Pass Portal Ideally having to manually login to do this step shouldn't be required. Can we get the CDN clearing added to https://...
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 5 Future consideration

Clearing a single URL from the CDN cache

We would like the ability to clear a single URL in the CDN cache. When images and documents are replaced in globalassets it takes up to 12 hours until the correct file is available. While a work around of clearing all the cache is available, that ...
about 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 11 Future consideration

PTO, OOO, Holidays, etc. in Calendar (Business Calendar)

We would like the ability to set out-of-office, PTO, holidays, and company-wide meetings in the platform. This would be used any time someone is unavailable for task assignment, @mentioning, etc. We would like to block assignment of work and/or se...
about 2 years ago in Content Marketing / Miscellaneous 2 Future consideration