Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 566

Allow for CMS access management in the DXP Portal

New properties added to App Settings in the DXP Portal, allowing for DXP users to whitelist allowed IPs for CMS access.
about 1 month ago in DXP Cloud Platform / Traffic management 0 Future consideration

Support using Sendgrid's EU datacenter

As a European site owner, I would like to send mails through Sendgrid's EU-based datacenter. At the moment, DXP always uses the US API endpoint and routes the mails through a dedicated US address. For various reasons, we would like to have the cho...
29 days ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

DirectDeploy For Preproduction And Production

I'd like to request the ability to use DirectDeploy on both preproduction and production as currently the option is only available for integration. I understand that during the DirectDeploy process the site becomes unavailable, which you'd typical...
over 1 year ago in DXP Cloud Platform / Code deployment 2 Future consideration

Create new user based on other user

As a Customer I want to be able to create new users quickly based on the roles and permissions another user has. Like "create a new user B that has the same roles and permissions as user A".
almost 3 years ago in Campaign 0 Future consideration

Enable drag and drop for PropertyList<T> in the editing experience

Would it be possible to enable drag & drop in the editing experience of property list similar to content areas. PropertyList are sometime favored in content type architecture as they take less editorial time to setup then blocks.
over 2 years ago in Content Management / Editing 2 Future consideration

Access to container / docker logs

As a developer, I want to access and download container/docker logs from PaaS portal and my environments, just as I can download application logs. This will help me find useful information when a container crashes or fails to start. See attached d...
5 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Restore access to SendGrid

Before CMS 12 (and/or Commerce 14), DXP customers had access to SendGrid to log in directly at Sendgrid to see statistics on emails sent, bounce rates, open rates etc. This access was revoked as clients upgraded and the DXP environments were switc...
3 months ago in DXP Cloud Platform / Identities and accounts 2 Future consideration

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
10 months ago in Data Platform App 0 Future consideration

Support Early Hints in Cloudflare

Providing a means to enable the Early Hints feature in Cloudflare, which is included in all plans, could potentially improve performance drastically. Enabling through PaaS portal is prefereable but a support ticket would be fine aswell. https://de...
3 months ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Text messaging alerts

When a customer is having platform issues at their site(s), our Incident Management team gets an automated ticket that also get sent to the customer's alert contact list.However, many users need to actively update their email inboxes to be able to...
almost 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration