Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Shipping & Fulfillment

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Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
7 months ago in Configured Commerce / Shipping & Fulfillment 2 Investigating

Make "Rule in Rule" feature available for out-of-the-box version

For Shipping & Fulfillment - Carriers - Shipping Services - Rule, when Products are excluded from Categories As it stands, if a customer orders products from both categories excluded from a shipping logic and categories included in a shipping ...
about 2 months ago in Configured Commerce / Shipping & Fulfillment 1 Investigating