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    Robert Fleming commented  · 

    Currently if a customer wishes to access the DXP platform utilities/services (PaaS Portal, Azure Portal, DXC Dashboard, App Insights, Etc.) 100% of access requests must be processed by Technical Support Services. 121 Access Request Tickets for DXP processed by Service Desk in past 30 days --- 425 Access Request Tickets for DXP processed by First Line Team in past 30 days. --- (546 total in past 30 days). Provide self service tooling to allow for easy management by customer organizations to control access for their users. Via integrations with OptiID/Admin Center.