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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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More details in Fields page

I would like to see how often a field is used and see all of the templates a field is used in to make it easier to deactivate fields we no longer need or know which forms will update when I edit a field.
39 minutes ago in Content Marketing / Settings + Configuration 0

New fallback for URL translation within Language Manager

With the auto-translate feature, characters that are not allowed are randomly replaced by underscores and numbers. A more modern fallback solution that is easier for users to understand would be to use the master language and an appendix of the ta...
1 day ago in Content Management / Multi-language 0

In-rule definition and visibility of variables

In Feature Experimentation, the user has to create a variation and define variables before being able to select that variation (and thereby the variables) in a rule. This feature request is about the "in-rule definition and visibility of variables...

Support Cloudflare Logpush to Analytics Destinations

Currently, Optimizely only supports Cloudflare's Logpush to Azure as a beta feature. Please consider adding the ability to send the logs to additional analytics destinations such as New Relic, Splunk, Data Dog, and Sumo Logic.
4 days ago in DXP Cloud Platform / Telemetry 0

Add experiment health indication to shareable view of results dashboard

Currently the experiment health can only be seen if you log into the platform and review results. We share our results broadly across many teams using the share results function in both Web and Feature platforms. On that shareable view, the experi...
5 days ago in Feature Experimentation / Other 0

Plan fields allow for "or" condition, not just "and"

We would like the ability to use fields when doing filtering in the Plan view with an 'or' condition, not just 'and'. For example, if someone wants to see all of the tasks they're watching and tasks they have an assigned step in, they currently ha...
6 days ago in Content Marketing / Plan 0

TinyMce V4 - Extend with new link button

I want to extend some tinymce functionality. I need a button that, when highlighting a word, I can link to some pience of content. When selected, it should wrap the word with some meta data (ex: "<span data-id="contentId">{markedWord}</sp...
6 days ago in Content Management / Editing 0

Custom rendering of search result tooltip in the media folder

As an editor when I search for an image in the Media Folder, I would like the search result to indicate in what folder the image was found, for example using the tooltip. I have spoken to support about us creating a custom SearchProvider that woul...
6 days ago in DXP Cloud Platform / Data management 0

Analytics of social media posts

Would be great to be able to capture analytics on social media posts similar to Hootsuite.
8 days ago in Content Marketing / Analytics 0

Customer Profile to have details of event on history log

Usually, when presenting ODP to clients, the Customers section gets a wow, especially when they see the History logs. However, what the clients didn't see during quick presentations is usually, the history log does not tell the detail of the event...
9 days ago in Data Platform App 0