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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Admin Console & Import/Export

Showing 18 of 1559

Request that user roles (eg. admin, buyer 1, 2, etc) be in the opti user exports

I request that user assigned roles be included as an option to be exported from the users in the admin console.

EU & Non-USA Formats in Admin Console

Currently the Configured Commerce Admin Console formatted with USA Date Formats. This means someone in the EU would likely read 02/03/2023 as the 2nd or March, not the 3rd of February. There are likely other areas where Internationalization is nee...
7 months ago in Configured Commerce / Admin Console & Import/Export 2 Investigating

More parameters for Sales Transactions under admin panel desired

The client is interested in including additional information such as handling charges, taxes, subtotal, etc., in Sales transactions similar to what is available in the order history. Can we incorporate this into an upcoming release? Please find at...
about 2 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Multiple Websites: Default Website for Impersonation

Would LOVE to have the ability to control which domain (website) is DEFAULTED when Impersonating a User from the admin: We have two websites, potentially more, and for some reason the not primary domain ends up being the SELECTED=SELECTED in the d...
about 1 year ago in Configured Commerce / Admin Console & Import/Export 6 Future consideration

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
over 2 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Allow access to application logs or send notification on database scripts error

We should be able to either receive a notification on a database script error, or be able to log into the admin or elmah to see the errors. Right now the only way to find out what script is broken is to open a support ticket or ask for a database ...

Replication from Sandbox to Production environments

We would like to be able to create content, tune search, and test promotions within our sandbox environment - but then once approved, we would like to time a replication to production and have content/search updates/promotions copied into the prod...
about 1 year ago in Configured Commerce / Admin Console & Import/Export / Technical 0 Planned

Cant give a new console roll access to media and indexing

The Console role access for Library → Media and Marketing → Search → Indexing are hard coded in the base code. So I can not give a new console role access to Indexing or Media by doing changes in Application Dictionary. You should be abele to give...

Data Upload for States

From the Websites menu in the console, it is easy to add countries. There is not the same option for states. Please either preload states or give the user the option to upload a csv/xlsx file.
6 months ago in Configured Commerce / Admin Console & Import/Export 4 Investigating

Execution Windows and Days for Integration Jobs

Our Clients often prefer to limit how often their internal systems are queried and don't see value in our integration jobs running outside specific windows or days. So we would like to see the ability to set a run window for jobs that run multiple...
about 3 years ago in Configured Commerce / Admin Console & Import/Export 5 Gathering interest