Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Infrastructure mgmt.

Showing 31

Enable Brotli Support For WebP and Avif

Brotli support can be enabled in Cloudflare for assets and is the best compression mechanism. Also for Core WebVitals we and many other solutions compress images to Avif (best) or WebP (second best) so that they are delivered in the best way. The ...
3 days ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Using HTTP/2 calls from the Server

HTTP/2 is more performant than the current HTTP 1.1 and it is already available on the Cloudflare side, it would nice if it could be used when integrating with other systems. Faster calls on the server should add to the overall speed of the applic...
29 days ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Support Early Hints in Cloudflare

Providing a means to enable the Early Hints feature in Cloudflare, which is included in all plans, could potentially improve performance drastically. Enabling through PaaS portal is prefereable but a support ticket would be fine aswell. https://de...
about 1 month ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Access to container / docker logs

As a developer, I want to access and download container/docker logs from PaaS portal and my environments, just as I can download application logs. This will help me find useful information when a container crashes or fails to start. See attached d...
3 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Text messaging alerts

When a customer is having platform issues at their site(s), our Incident Management team gets an automated ticket that also get sent to the customer's alert contact list.However, many users need to actively update their email inboxes to be able to...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Replicate the DXP environment locally using Docker

We are looking into setting up a "DXP like environment" using docker. Looking through the log files in the paasportal, I can se that the website app is turned into a docker image and hosted in an Azure container registry [myenv].azurecr.io. It wou...
9 months ago in DXP Cloud Platform / Infrastructure mgmt. 0

PaasPortal feature to enable site maintenance mode

A control/button in the Paasportal to set the site into maintenance mode. Currently we can only enable maintenance mode with a deployment - which we might not want to do.
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Feature to export memory dump

Hi Team, In the PAAS portal, we can download database, and logs for any environment. Similarly, can we have an option to download memory dump with time range selection for any environment? Most of the time, the cause of timeout, and other unknow...
6 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Exclude the hostnames in manage websites when using PaaS Portal to copy database and blobs between environments

For CMS customers that need to copy database and blobs using PaaS Portal, the environment-specific web hostnames (Admin > Config tab > Manage Websites) become overwritten. Therefore, users wishing to view content in the preproduction system ...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 6 Future consideration

DXP ability to amend app service access restrictions

To restrict environments by IP requires implementing something via code: https://docs.developers.optimizely.com/digital-experience-platform/docs/restricting-environment-access This is cumbersome, especially for IP ranges. In addition it's not poss...
about 1 month ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration