Skip to Main Content
Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Planned
Categories Orders & Payment
Created by Guest
Created on Mar 29, 2023
Merged feedback

This idea has been merged into another idea. To comment or vote on this idea, please visit B2BCOM-I-245 Set Max Quantity to be Ordered on a Product.

Allow Max order quantity limit for an item Merged

We need to put a limit on how many items can be ordered in Opti. The limit should be X items. If the limit is exceeded, the items should not be added to the cart, & a pop-up should come up stating: "You have exceeded the maximum quantity allowed, please reduce your quantity. For bulk purchases, please contact customer service."

The out of the box feature is an order line "minimum", which forces the user to order a minimum order quantity. Things to keep in mind while building this enhancement:

  1. Addition of a new attribute to be added to a product

  2. The order line maximum at the product level will have to be maintained in Ecomm.

  3. Inspect each order line at the time the quantity is entered and force the user to enter a quantity below the maximum.

Note: An order line maximum is only good for that one order placed by the user/customer, and so it will not protect you against multiple orders. Build for similar edge cases to prevent 'hacking' the workflow against the limit set for the product(s).