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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Planned
Categories Orders & Payment
Created by Guest
Created on Jan 29, 2021
Merged feedback

This idea has been merged into another idea. To comment or vote on this idea, please visit B2BCOM-I-245 Set Max Quantity to be Ordered on a Product.

Add Product "Maximum Quantity" Field & Logic Merged

Many Customers have highly sought-after Products of which they want to limit the quantity which may be purchased at any given time by a Customer. I am asking to add a "Maximum Quantity" field to the Product which limits the quantity which may be purchased.

This is also a common RFP question.

  • Optimizely
    Sara Winter
    Jan 26, 2023

    Thank you for submitting this request! We have added this item to our backlog for future consideration and prioritization.

    If any interested customers would like to add comments with regards to how they would want to manage this type of control it would be useful for future planning. Questions I can think of:

    • What is the timeframe that the max quantity field should be honored (is it per purchase, per month, per quarter, etc)

    • Should Max Quantity be configurable per customer? (are different customers or users allowed to purchase more than others for example)

    • Is this at the user ship-to level, user level, customer bill-to/ship-to level? (if someone with same username tries to purchase for different address for example, or if one-time address is enabled what logic would they want to use to ensure additional orders aren't slipping through?