Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1722 of 1722

Replace "delete" with "archive" for an experiment in REST API doc

I'd like to suggest replacing "delete" with "archive" on that page as this request doesn't delete experiment, just archives it and it's confusing for the customers. https://docs.developers.optimizely.com/experimentation/v3.1.0-full-stack/reference...
almost 2 years ago in Web Experimentation / APIs 0 Investigating

Automatically Associate All Campaign Assets in Library as Related

In organizations which are very much compliance driven, there is a requirement for marketing teams to provide supporting information to the customer-facing creative content that is being produced. This could be boilerplates, claims, disclaimers, a...
almost 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Make calendars publicly viewable when embedded

No description provided
11 months ago in Experiment Collaboration and Management / Experiment Collaboration 0

Make due date times optional

Hi! I would appreciate it if adding a due date "time" for tasks, workflow steps, etc. was optional! Not every task is that time-sensitive/specific, and having a due date time mandatory for every task makes it so that most people use it arbitrarily...
11 months ago in Content Marketing 1 Future consideration

extensions required values

When creating an extension, a customer suggests to add the possibility to change some of the fields of the extension from optional to required, in the template of the extension itself. Currently, fields are all optional when created. The Json file...
almost 2 years ago in Web Experimentation / Project / Account Configuration / Settings 0 Future consideration

Automatic retry of transaction when a database timeout error occurs

We've noticed some database connection blips that cause errors such as the following exception: "System.Data.Entity.Infrastructure.CommitFailedException: An error was reported while committing a database transaction but it could not be determined ...
12 months ago in Configured Commerce / API 0

On the Brief template, default to Editable Fields without having to Lock/Unlock

No description provided
12 months ago in Experiment Collaboration and Management / Experiment Collaboration 0

Commenting on fields in a brief template

No description provided
12 months ago in Experiment Collaboration and Management / Experiment Collaboration 0

Data Upload for States

From the Websites menu in the console, it is easy to add countries. There is not the same option for states. Please either preload states or give the user the option to upload a csv/xlsx file.
12 months ago in Configured Commerce / Admin Console & Import/Export 4 Already exists

Need Sandbox/Test Environment with Ability to push live

If we need to make updates to a template, we have to duplicate it and make the updates and socialize, then update the original template so we don't lose historical data. If the form updates require a lot of logic, it's extremely time intensive as ...
12 months ago in Content Management / Testing and Optimization 0