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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Copy Task - Copy All Fields, Regardless of Workflow Settings

Currently, only the fields that are stored in the workflow settings carry forwarded to the copied tasks. When a user copies a task, they would think it should copy everything.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Character Count Limits for Fields

We need to enforce charcter count limit on text fields in the CMP as many will be published to downstream systems that already have character count limits in place. Without governance via CMP (the source of the data), character counts will need to...
over 1 year ago in Content Marketing / Settings + Configuration 0 Shipped

Evaluate Marketing Automation correctly with unique data

Marketing automations are not unqiue evaluable. In the report I see only not unique numbers, which are not usable for a reasonable evaluation.
over 3 years ago in Campaign 1 Shipped

Asset GUIDs available on Task object and in Plan view reports

We rely on asset GUIDs for connecting all of our internally-managed analytics, so we need the GUIDs to be accessible for all of our end-users and easily exportable. While they are easily found in the Library details, they are not yet available on ...
11 months ago in Content Marketing / Plan / Tasks, Campaigns, and Events 0 Shipped

Step-Level Filtering

We're looking for a way to filter the Plan module views (calendar in particular) by discrete steps across all workflows and all owners. This would allow us to build a view of all steps related to legal review, for example. Today, the filters on th...
11 months ago in Content Marketing / Plan 0 Shipped

Improved CMP Search

Hard to find things in this tool when using the search bar unless you're using exact verbiage
11 months ago in Content Marketing / Miscellaneous 1 Shipped

Edit image - Custom crop presets

The ability to add my own custom crop presets would be very helpful-we have 5 or 6 preset dimensions we need to crop to for our site and being able to do that from the photo editor quickly would be awesome.
almost 1 year ago in Content Marketing / DAM/Library 1 Shipped

Assets in the DAM and Work Requests - Report Generation/Self-Help

Please allow Admins to generate their own reports of (1) Assets within the DAM and (2) Work Request records. Example fields for reporting 1) DAM Asset Reporting:Asset GUID Asset Title Asset Type Version CMP Link Folder Name Created At Modif...
about 1 year ago in Content Marketing / DAM/Library 2 Shipped

Unable to segment archives experiment results

I recently realized that once experiments are archived you can no longer unarchive them. Optimizely results page currently prevents you from using segments on the results of archived experiments and you also can't unarchive experiments to apply se...
about 1 year ago in Experimentation Analytics / Results Page 0 Shipped

Connector support for synchronize data to Content Graph

We need to add additional content to the Graph, and build references between CMS content and additional content.
about 1 year ago in Optimizely Graph 0 Shipped