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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

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Showing 875 of 875

Data Science/Insights

For the "Category" Dimension filter on the "Lifecycles" report, it doesn't really make sense to pull this data from "Collections". I don't know about other retailers who are on Shopify, but we constantly create new collections and delete ones as w...
over 1 year ago in Data Platform App 0

Training/Support

I'm not very happy with my GSM. I feel like it's not an added value. It hasn't shaped any of our strategies or helped with our growth. My GSM is also not very good at communication.
over 1 year ago in Data Platform App 0

Product Recommendations

I am testing the new Churn Prevention Recipe. I love it and I want to use it. I am prevented by using it because there are product recommendations appearing with broken links. These are products that are no longer on my website. I have tried to ad...
over 1 year ago in Data Platform App 0

Include 3rd party VisualCompareMode add-on in core Episerver package

Hi Our client is reluctant to have 3rd party add-ons installed in their Episerver instance, but really likes the look of the VisualCompareMode add-on. Are there any plans to include the VisualCompareMode add-on in the core Episerver functionality?...
over 1 year ago in Content Management / Content Manager 0

Allow custom properties on Assets

Please add the ability to add custom property mappings on Assets, like we can map fields over to custom property values on product for properties. As originally requested on ticket 662555
over 1 year ago in PIM 2 Future consideration

Default value for all Property types

Hi, String properties can be set up to have a default value. Can you please add that feature for Boolean and other types as well? It would be really helpful to have Booleans have a default value.
over 1 year ago in PIM 2 Future consideration

Search Within should do a Fuzzy Search like normal query

The search within feature should do a fuzzy search. Most users don't necessarily enter the exact term, and this would yield a lot less zero matches. For example, if “bearings” is the phrase on the actual products but I type in “bearing” or “bear” ...
over 1 year ago in Configured Commerce / Catalog & Assets / Marketing & Promotions 2 Future consideration

As a Promotion Editor, I'd like to be able to say this whole campaign cannot be combined with other campaigns

Rather than select each promotion individually, I'd like the option to prevent anyone who is using a certain campaign from combining with ANY other existing promo.
almost 2 years ago in Customized Commerce / Promotions 0 Future consideration

Create an additional self-service report/view (Episerver B2B Commerce Analytics)

Create a more detailed self-service event report by combining metrics that already exist, but separately... Report to include: Customer Event Category Event Count Event Subcategory Timestamp or date of event
about 2 years ago in Commerce Analytics 0 Future consideration

Integration Jobs Can Be Triggered Externally

Our larger clients have enterprise job scheduling systems for all of their jobs of which InsiteCommerce jobs are only a subset. From the client's perspective, they would like to be able to manage their InsiteCommerce job scheduling from their one ...
about 2 years ago in Configured Commerce / Integration 0 Future consideration