Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1616 of 1616

Support portal "Submit a request" form suggestion: add Sandbox2/Preview environment to CC Environment dropdown

The title pretty much says it all. This is in reference to this "Submit a request" form. The following form appears when you select "Configured Commerce (B2B)" for the Product drop down. (Pictured) Lately I've had a number of support request for w...
8 months ago in Configured Commerce / Technical 1

Rearrange abandon cart touchpoints

I should be able to rearrange my abandon cart touchpoints without having to delete or pause touchpoints or start an entirely new campaign. I have an MMS touchpoint i want to move from the last position to the second touchpoint and i cant do it.
8 months ago in Data Platform App 0

Allow to add Content in a fixed workflow even when not assigned to the current step

Since the publishing process is not always linear and the assets in Content tab need to be updated also by users not assigned to the current step, it would be very helpful to enable to do so. At the moment, not assigned users see the "Add asset" o...
9 months ago in Content Marketing 1 Will not implement

Ability to write fraction with the horizontal line between two values

We'd like to write fractions in the text editor in the attached file format. But in our text editor, it's not possible to write format using the horizontal line between two values. At the moment they use the versions of the formula you have "y=k/x...
9 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Built-in support for SAML2

SAML2 is a popular protocol for federating users and roles from an enterprise identity store to enable SSO. It would be very helpful if it was possible to setup a trust relationship to a SAML2 IdP either through simple configuration or ideally usi...
almost 3 years ago in Content Management / Roles and Security 0 Will not implement

Create dashboard that tracks the number of customers that have activated their accounts per week/month

Original request from Brady Industries. Brady has recently created new commerce accounts for their customers, and they would like to track which customers have logged in and activated those accounts. Specifically, they would like a dashboard that ...
almost 3 years ago in Commerce Analytics 1 Planned

Date input format controlled by system/website settings

Would be nice to have a system or website setting for changing the date format in form inputs.
9 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

RMA Destination Email

Currently you can only have one email address for the RMA Destination Email. We have 28 locations. It would be nice if you could build rules saying depending on which branch the customer selects, the email then goes to that branches email address....
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Delete selected items in Search & Navigation (Find) using Episerver UI

As a webmaster/developer I would like to delete items in Search & Navigation (Find) index. Reason: It happens that a document does not get deleted ind the search index, when deleted in Episerver. These items can show up in a search and result...
over 3 years ago in Search & Navigation 1

Add CMS login auditing

Add historical logging of CMS user logins, including IP address and date and time.This will allow admins to view and track information about possible login hacking attempts and to mitigate these issues.
over 3 years ago in Content Management / Roles and Security 0 Future consideration