Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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CMP Accessibility Settings

We'd love to see some more accessibility settings available in the CMP, especially for those who are vision impaired. Some ideas: dark mode adjustable default font sizes
12 months ago in Content Marketing / Miscellaneous 1 Future consideration

Calendar: Monday as first day of the week

In the Plan module and Timeline view, as well as in tasks and workflows, calendars are shown with date selectors. These calendars starts with Sundays. However we always refer to Mondays as the first day of a week. There's a risk of miscommunicatio...
12 months ago in Content Marketing / Plan 1 Future consideration

LanguageManager - Allow deletion of catalog item language branches

For CMS pages and blocks, it is possible to delete a whole language branch using the language manager. However, attempting to do this for catalog items in commerce will give the following error: EPiServer.Labs.LanguageManager.Controllers.LanguageM...
about 1 year ago in Content Management / Multi-language 0 Future consideration

low level api method to manually update datafile in javascript/react sdk

Currently, I can dynamically update user context but not the datafile. I can only configure time intervals on how often sdk itself will refresh the datafile itself.It's very limiting and I need more control over datafile updates. I suggest to impl...
about 1 year ago in Feature Experimentation / SDKs & Agent 4 Future consideration

Hootsuite Integration Improvements

Ability to preview Tagging with labels Uploading a thumbnail image Setting up UTM parameters Scheduling Ability to integrate Hootsuite calendar with Welcome calendar
about 2 years ago in Content Marketing / Integrations 0 Future consideration

Archive Unused Rules (vs deleting them)

From a customer: The options are only to “Move To Top, Duplicate or Delete”. One does not necessarily want to delete past rules, in case one wants to re-use them or use them to duplicate them to create a slightly different rule etc. Therefore, the...
10 months ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Enable to save KQL queries and workbooks in Azure portal

I know, that direct access to PREPROD and PROD environments is not fully supported. I can still access PROD Application Insights in Azure portal but I'm wondering why it's not possible to save queries nor create workbooks?! We have logs in Applica...
2 months ago in DXP Cloud Platform / Telemetry 0 Future consideration

Full Stack tests show as an ID number instead of Experiment Name.

Expected Experience Full stack tests should be reported using Flag Names and not flag id numbers on https://app.optimizely.com/v2/accountsettings/account/usage . Makes review difficult. Actual Experience (please describe what you see): For the acc...
almost 2 years ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

UI for managing items in the Graph

Super users and developers troubleshooting Graph content would get a lot of value from a tool to inspect and trim the actual graph entities in a way that's simpler and more intuitive than iGraphQL. Example scenarios Whitelist in CMS was updated an...
7 months ago in Optimizely Graph 0 Future consideration

API to connect to our Getty account via Marketplace

To open up Optimizely Marketplace to our employees, we require the ability to connect directly to our Corporate Getty Account and also remove Adobe and Unsplash as available options. We have strict brand guidelines and employees are supposed to us...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration