Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Import the keywords and description that come with purchased images to the DAM (exif metadata on the image file).

Our Designers have pointed out that they have more work to do to ensure that images are returned properly by Search when they import our Getty purchased images to Optimizely DAM. Another companies DAM that we use imports the image and its embedded...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Configuration Change History

We need to be able to view a changelog of admin settings in the platform for audit purposes. For example, we need to know who changed workflow settings, when, the before/after, etc. We would need this for all types of admin functions - user manage...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Provide Image Resolution.

Within the Library, please provide the Image Resolution (e.g., 300 PPI). The Image Information section already provides Image Dimensions (e.g., 1920 px by 1280 px) but to find higher quality images for Print we have to download the image to find t...
about 1 year ago in Content Marketing / DAM/Library 0

Filter Library by Teams Visibility

As an administrator of the platform, I would like to be able to filter my library by selecting a Team to see what assets they can see within the Library. We have a large organization with dozens of content creators adding content to our library fo...
about 1 year ago in Content Marketing / DAM/Library 0

Deactivate values within a field

When creating new values within a field (i.e when taxonomy is updated) we do not want users to be able to select the old values any more. However, we want the old values to be searchable and filtered to see i.e. historical campaigns with 'old' val...
8 months ago in Content Marketing / Miscellaneous 0

Ability to Edit Campaign After Task is Complete

When tasks are complete you can't go back to update the campaign without undoing the final step of the task, updating the campaign title(s), and then re-completing the task. By undoing a task, the date of completion is now inaccurate. We measure c...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

GraphQL api

We're looking at integrating some data from CMP into other systems (like our optimizely.com CMS instance and PowerBI) and if we need to pull that information now, the "campaign" object in the API is pretty rigid (I can't ask for fields for instanc...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Edit Watchers of Campaign Templates

We have found that editing certain functions of the Campaign Templates is extremely difficult. One such function that has not been updated with the ability to edit campaign templates is the Watchers of the Campaign and Activities. It seems that th...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Add new field to Work Request template that enables users to search and select Campaign

We are looking for new automation possibilities via the API and as advised by Optimizely's Solutions Consultant, I'm submitting this request for a new field type that enables users to search and select an ‘active’ Campaign in Work Requests. We wer...
3 months ago in Content Marketing / Requests 0

Summarize Notifications

I get A LOT of notifications, and I do want to hear about everything in them, but it would be great if I could get a roll-up instead. Once a day would be ideal, maybe first thing in the morning. And even for the time-sensitive notifications (like ...
almost 2 years ago in Content Marketing / Notifications 1 Future consideration