Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Platform

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Clear CDN Cache Added To API / Powershell

Common deployment pattern within the DXP when using Azure Devops or another CI/CD system. Deploy package Clearn CDN in Pass Portal Ideally having to manually login to do this step shouldn't be required. Can we get the CDN clearing added to https...
over 3 years ago in DXP Cloud Platform 1 Future consideration

Project Migration - Allow to copy content even with live hostnames

Within the PaaS portal, under the "Project Migration" tab, on the fourth step "Go live", add the ability to select the option "Copy content" even if certain DNS records are already "live" on the new environment. Our workaround for the moment is to...
over 1 year ago in DXP Cloud Platform / Code deployment 0 Future consideration

Automate Site Restarts

Currently the only way to restart and environment is via the PaaS portal. It would be nice to be able to automate a restart as the last step of a deployment pipeline from for instance Azure Devops. Perhaps this feature could be added to the EpiClo...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Incorrect Link Status

We are reviewing our broken links and found that there were many links reported as broken but they appear to work fine without any issues. We also used Fiddler to ensure that the web codes are coming back as 200 and not the 403/404
almost 3 years ago in DXP Cloud Platform / Code deployment 0 Will not implement

Support for Static IP address

When we (as an Optimizely DXP customer) expose APIs for partner vendors to invoke, including the Optimizely DXP, we need to ensure that we meet The Group’s security standards and one of the many facets to this is IP whitelisting. This means we don...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Ability to restrict "Access to DXP management portals" form to administrators only for a specific domain so that it can be logged in their Service Desk first

No description provided
over 1 year ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Enhance Access to DXP management portals form - Add free text Purpose field, and text box for Ticket Number to capture reason for requesting access to Production

No description provided
over 1 year ago in DXP Cloud Platform / Identities and accounts 0 Future consideration

Pro-active alerts for Azure Infrastucture Upgrades

Can we please request for MS/Azure to provide us with prior/advanced notice when upgrades will be taking pace and that these alerts are sent on to customers. If so, they should have different wording, and a different look and feel to our existing ...
almost 2 years ago in DXP Cloud Platform / Health reporting 1 Future consideration

Hi Team, The project we are working on currently is an insurance project where we generate multiple quote and policy pdf documents from razor html templates. We are using the plugin wkhtmltopdf.org since 10 years were it was able cater all our needs for generating quote and policy documents. But after migrating to .NET6/CMS12 in the new Linux DXP there is a restriction to not run any exe related to the project, due to which we are facing the permission issues to the exe which triggers when we convert html to pdf. Can you please look into this and resolve ASAP.

No description provided
almost 2 years ago in DXP Cloud Platform / Code deployment 1 Already exists

Identifying what code release is on which platform is difficult to ascertain.

As a Web Development Lead, I need to know what code is running on Integration, PreProduction and Production. However, as we can only see the last 10 Deployments, the last release to Production may drop off the list if the team is busy making multi...
almost 2 years ago in DXP Cloud Platform / Code deployment 1 Already exists