Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Customized Commerce

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Provide write API to update all of the PIM fields

Please provide a write API for PIM. As we transition to Optimizely Episerver, all of our PRODUCT data will remain in the legacy system (for several months). We need a clean way to keep Opti up to date during this time. We will likely implement Inf...
over 1 year ago in Customized Commerce 1 Future consideration

Sales Manager role needs to easily see RFQ's that are pending for their team

The sales manager role has the potential to be an awesome feature. The problem is currently the sales manager has to toggle between customer accounts. A real world example. We have a sales director. She has one global account manager that reports ...
over 1 year ago in Customized Commerce / Customer Services 0 Gathering interest

Budget Management Updating

Several of our customers have a minimum spend that they are contractually obligated to meet each month. Budget Management should allow alerting of the Administrator if the buyer is not on track to meet the monthly spend. The buyers at many of our ...
almost 2 years ago in Customized Commerce / Customer Services 1 Gathering interest

Unhide parts at the customer level

It is very easy to universally hide products in Opti Commerce. To unhide products for specific customers is painfully slow. I have over 160,000 parts. 50,000 of which are only for specific customers. Unhiding these parts is going to take me forever.
almost 2 years ago in Customized Commerce / Technical 0 Gathering interest

Order line minimums; Order minimums

Some of our customers are required to meet a dollar minimum per line and per order. This is common in our industry. Some of our competitors have a $15/line min and a $100/order min. In the case where only 1 line is purchased, the order min takes p...
almost 2 years ago in Customized Commerce / Technical 0 Gathering interest

RFQ's based on product data

Currently, RFQ's are set up at the product level. It is either on or off. I would like the ability to require RFQ's based on certain characteristics. As an example, I may not have pricing set up for a specific product/customer relationship. Perhap...
almost 2 years ago in Customized Commerce / Technical 1 Gathering interest

Ability to add order notes in the cart detail page

It would be helpful if the Customer Agents could add additional notes at the cart level when they are building a customer's cart. This would need to be saved in the PO.
almost 4 years ago in Customized Commerce / Customer Services 1 Already exists

Voucherify Plugin for Optimizely

For the promotion and coupon code implementations, are there any Voucherify plugin for Episerver
almost 2 years ago in Customized Commerce 2 Gathering interest

All modules should be fully integrated with each other and available via a single admin interface and login.

As the titles says, ALL episerver logins should be resolved to a single login and single management interface, as well as all modules being fully integrated with each other. Also: In your feedback portal, here, add the general "Episerver" title as...
almost 4 years ago in Customized Commerce / Roles and Security 1 Already exists

Usability improvements to the campaign list

Some of the following items would help make the campaign list within promotions easier to use: After saving work, the page jumps back to the top. It would be a lot easier if the user could stay at the same place after clicking save. Loading speed ...
about 2 years ago in Customized Commerce 0 Planned