Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 498

Change multiple tasks at once

I want the ability to multi-select many tasks at once and make changes (such as archiving or changing the due date). Right now, this has to be done one by one or pay to have your off-shore team do it.
5 months ago in Content Marketing / Plan 1

Collapse all campaigns in List View

I want the ability to collapse all open campaigns with one click while in the List View in Plan.
5 months ago in Content Marketing / Plan 1

List view incl budget and financials

Hi, in order to get an overview of campaigns that has a budget and be able to follow-up we are asking to include some columns in the list view. See attached.
7 months ago in Content Marketing / Plan 1

Values in the Date fields differ per time zone (CMP)

We have experienced an unexpected behaviour of the Date types of fields: When a person sitting e.g. in Singapore sets up the publishing date or approval date in CMP for 10 June, it will show up as 9 June for users in Europe We understand this migh...
4 months ago in Content Marketing / CMS + CMP Publishing 0

Field Groups missing functionalty

Hello - recently you introduced the idea of field groups. Conceptually I like this feature. BUT, it is currently only available to add to an asset. With all the field inheritance, it would be really great if I could add a group of fields on a task...
about 2 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

My Work filter for step due dates

When viewing my work, a filter that would sort the tasks by when the user's step is due rather than the task due date would be helpful. Several tasks are not due for several months and will be buried under other tasks with steps due far later. Ove...
about 2 months ago in Content Marketing 2

Restrict Template Access by Teams

As an Admin, we want to restrict access to certain Work Request or Task Briefs by user group / teams. Some user groups should only see 1 or 2 request types, and we don't want them to be able to see our entire list and accidently select one that is...
11 months ago in Content Marketing / Requests 0

Copying Template Sections

I would love the ability to copy whole sections from templates to use in other templates. We have some complicated sections that I am continually having to recreate when we create new templates.
about 2 months ago in Content Marketing / Settings + Configuration 0

File extensions for CMP image urls

Currently, the file extension implementation in the CMP seems inconsistently implemented. The urls generated by the CMP do not contain a file extension. https://images4.cmp.optimizely.com/assets/image001-12808-.png/Zz1jYzM4MmY1NjEzZDAxMWVmOTMzODZl...
4 months ago in Content Marketing / DAM/Library 0

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration