Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Customized Commerce

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Doesn't display content referencing the item that to be deleted

When editors delete a product from the Catalog, they are presented with a dialog window that simply asks, "Are you sure you want to delete the selected item/items? This action cannot be undone". However, this window does not provide any informatio...
10 months ago in Customized Commerce / Catalogs 1 Planned

Enable antonyms in FIND optimization features

We DESPERATELY need an antonym feature in the FIND tool: Example: https://www.gardeners.com/search?q=garden+cart art DOES NOT EQUAL cart cane DOES NOT EQUAL cart No matter what I do, I cannot get those first two items to NOT result first, and our ...
almost 3 years ago in Customized Commerce / Technical 1 Gathering interest

Remember search query in Commerce Admin

If you search in: /EPiServer/Commerce/customers?menu=organization#/Customers/Organizations we would like to "remember search phrase" if you went back to result page after click. Reproducing steps. Search for example "company" Click on a customer C...
6 months ago in Customized Commerce 0 Planned

Catalog Pane add context button to simply reorder catalog items at each level alphabetically

It would be great if we had a button to change context next to archive on the catalog that allows us to simply reorder only under one level of the catalog, the context shift would prevent moving catalog content to different parents, children, but ...
6 months ago in Customized Commerce / Catalogs 1 Gathering interest

Sort Organization Customer Group in alphabetical order

In Commerce Manager the built in property field "Organization Customer Group" are not sorted. A suggestion is to have this sorted in alphabetic order as default or even better possible to inject and create custom behaviours.
7 months ago in Customized Commerce / Technical 3 Investigating

Ability to un-publish a product in Commerce so it can be re-scheduled (or schedule removing from expired)

As a product manager and content editor I want the ability to un-publish a product that has been previously published, and/or to be able to schedule removing it from expired. This would allow my team to be able to scheduling publishing even if the...
almost 4 years ago in Customized Commerce / Catalogs 0 Planned

Multiple Customers With The Same Email

Please, allow users to create/update multiple customers with the same email in Commerce UI. It is possible at API level at the moment.
over 2 years ago in Customized Commerce / Customer Services 2 Planned

Promotion Engine: allow to limit promo code usage by email address, even if not a registered user

As a Promotion Manager, I want to be able to limit the use of a promo code by email address even if they don't have a registered account.
almost 4 years ago in Customized Commerce / Promotions 0 Gathering interest

Default Account ID When Punching Out

It is causing issues when a customer is not setup in B2B and the account ends up defaulting to the first property. The customer punching out is then not aware they may be punching out as a different property and we are not aware that there is an i...
9 months ago in Customized Commerce / Catalogs 0 Gathering interest

Make it possible to filter on customer email when customer name doesn't exist

We want to filter subscriptions on a Customer Email however it doesn't work for subscriptions without a Customer Name. It works for subscriptions with a Customer Name.
9 months ago in Customized Commerce 1 Already exists