Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

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Confirmation to delete asset is hidden when image is associated with many CMS pages (Usage)

You cannot see the "Yes, Delete" confirmation button for assets with a lot of associated webpages (Usage section). In the attached example, the image is associated with over 50 urls and I had to reduce my browser resolution to 25% to see the butto...
about 1 month ago in Content Marketing / DAM/Library 0

Be able to make renditions for more other file formats such as TIFF and documents

Right now, renditions supports a limited number of file formats. It would be great to have more flexibility to create renditions for TIFF images and documents.
3 months ago in Content Marketing / DAM/Library 0

We would like to be able to move other users' comments aside to see original content

When proofing/versioning content, we would like to be able to move another user's comment icon in out of the way so that we can see the original content under the icon.
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Allow all users to see who is on teams

We use many teams and it would be helpful for all users, not just admins, to be able to see who is on these teams. This would be especially helpful when a team is assigned to a step--it is often not an admin making this assignment and they want to...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

We would like the ability to adjust the number of days assigned to a task step in the workflow rather than just through a template

We use many workflow templates in the CMP. It would be very helpful to be able to edit the number of days assigned to a step on the fly in the task workflow, rather than the number of days strictly locked to the templated workflow.
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Have the ability to create renditions in AVIF format

AVIF is supported by all modern browsers and has a better compression rate when compared to other formats.
about 2 months ago in Content Marketing / DAM/Library 0

Remove Times from Workflow Steps

We'd like our workflow steps to be due dates only, with no times. The times are confusing for our international teams.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

And/Or/Not Options in Filters

We'd love to see more control over how filters are applied, including the ability to choose "and", "or", and "not" logic. This would allow for more curated views, improving the end-user experience.
over 1 year ago in Content Marketing / DAM/Library / Plan 0 Future consideration

Filter Requests by Related Activites

As a traffic manager who monitors all work requests, it would be ideal if I could filter and/or sort the work requests by Related Activities. Sometimes a job might be "accepted" but it has not yet been converted to a task, and being able to filter...
about 2 months ago in Content Marketing / Requests 0

Bulk Download Assets from DAM

Currently the maximum amount of assets you can download at once from the DAM is 100. We have an instance where we need to download 1800 assets and would like a way to bulk download all assets that are in a folder or relate to a specific filter.
7 months ago in Content Marketing 3 Future consideration