Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Content Marketing

Showing 457

Remove Times from Workflow Steps

We'd like our workflow steps to be due dates only, with no times. The times are confusing for our international teams.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Tag assets at task level

Before sending assets to the library from a task, it would be great if you could tag them. At the moment there is an option to add fields/labels but not tags.
about 1 month ago in Content Marketing / Tasks, Campaigns, and Events 0

Create and edit Blocks from CMS

Sometimes the content we create isn't an entire page, but just a block of content that is consumed later by our content team. Examples include promotional content, banners, and content for lead generation. We'd like to be able to create a block si...
9 months ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Make Focal Point data available through API call

We have many use cases where we need the focal point data for an image to achieve the responsiveness our designs have called for. We know that you can create renditions of an image which can use the focal point. However, for our uses, this is not ...
4 months ago in Content Marketing / DAM/Library 1

Reply all for comments and tasks/campaigns

As an Optimizely user, I would like to be able to quickly and easily tag everyone in a task or campaign in the comments or "reply all" to everyone in a comment without having to @mention each person so that I can be sure everyone gets the comment ...
about 1 month ago in Content Marketing / Tasks, Campaigns, and Events 0

I cannot link to a specific timestamp in a YouTube video

Optimizely does something to my links, such that I am unable to link directly to a specific timestamp within a YouTube video. Example: For this YouTube video (https://www.youtube.com/watch?v=7qTiT5GGm4M), I want to link to the 22 minute 0 second t...
about 1 month ago in Content Marketing 1 Future consideration

Notification when adding a task in a Campaign

When adding a task in a campaign users often forget to add a start/end date to the task. It is more obvious when adding a stand alone task then from inside a campaign. Wanted: some kind of pop-up alerting not to forget to also add start/end date +...
about 1 month ago in Content Marketing / Notifications 0

Provide Image Resolution.

Within the Library, please provide the Image Resolution (e.g., 300 PPI). The Image Information section already provides Image Dimensions (e.g., 1920 px by 1280 px) but to find higher quality images for Print we have to download the image to find t...
7 months ago in Content Marketing / DAM/Library 0

Multiselect users in 'Users & Teams' view

Add a checkbox + 'select all' feature in User & Teams interface. Reason, we want to delete multiple users (ex all 'Expired') from the platform. Now you need to do it one by one, very time consuming.
3 months ago in Content Marketing / Settings + Configuration 0

Include "Canceled" as a progress level for a task

We have some tasks that are started but then not needed anymore and we'd like to keep a record of those tasks. We'd like a "Canceled" designation for a Task. Right now we only have "In Progress" or "Complete"
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration