Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
almost 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Load Balancing CMS/Commerce On Premise in new .NET Core preview

In order to easily migrate to .NET Core, our existing application uses Load Balancing of Commerce/CMS applications. So far I've heard it will only be supported in Cloud environment. As a feature request, we'd like to be able to use it also On Prem...
over 3 years ago in Customized Commerce 0 Gathering interest

Additional Brand Information

Currently the PIM really only supports brand name. Enhance the product to be able to provide all the other brand information for commerce - such as assigning a Brand Asset (Image), Page Title, Meta Description, Featured Asset (Featured Brand Image...
almost 3 years ago in PIM 2 Gathering interest

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
almost 2 years ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Add support for restriction groups based on warehouse location

Please add support for restriction groups based on warehouse location. Here is a scenario that was given to support. We have customers who buys from different warehouses. They only have one default warehouse mapping but they could pickup from diff...
8 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Display Name Available As An Option During Product Export

When exporting products from the PIM, there should be an option to include a Property's Display Name or the Property Name to make it easier to compare with what is being imported.
over 3 years ago in PIM 1 Gathering interest

Modify the UI to show the BillTo number when Managing Shared lists

Currently when clicking on the "Shared by ___" or "Shared with ___" hyperlinks next to a list that is currently being shared by billto, you are only met with a message "Shared with all users on billing account." but you are not told which billing ...
9 months ago in Customized Commerce / Technical 0 Gathering interest

Reject an Order

If a Buyer1 places an order, it kicks off to the Approver to approve the order. What if the Approver wants to reject the order for some reason? There needs to be a way to reject and add comments.
almost 4 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Add General Content to Search Results

It would be very helpful to add articles and general content on the site (anything not a product) to the search index, and then display them in the search results as a new tab. Basically, to have another tab for the content in the search results w...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Import Customer # and Item # to Promotions

We often have several (100+) item #'s and/or customer #'s tied to a single promotion. There needs to be an input tool to do this. Right now I'm having to do it one by one and it is very time consuming.
over 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest